Find answers to commonly asked questions about phone upgrades.
To determine if you qualify for a handset upgrade and discounted pricing, follow these steps:
No. There's no upgrade fee for Simple Choice plan customers that qualify for an upgrade through the Equipment Installment Plan (EIP). However, a customer may be required to pay an Early Migration Access Charge to change their service.
To pay for your upgrade, choose one of the following options:
Availability and amount of EIP financing subject to credit approval. Down payment and unfinanced portion required at purchase. Balance paid in monthly installments. Must remain on qualifying service in good standing for duration of EIP agreement. If you cancel wireless service, remaining balance on phone/device becomes due. Taxes and late/non-payment fees may apply. Participating locations; not available in Washington, D.C. Example(s) shown reflects the down payment & monthly payments of our most creditworthy customers; amounts for others will vary. Pricing applicable to single device purchase.
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