Visual Voicemail: Samsung Gravity Q

Learn how to access Visual Voicemail on the Samsung Gravity Q.

 

 

 

 

Change greeting

 

To change the Visual Voicemail greeting, follow these steps:

 

  1. From any Home screen, tap Menu.
  2. Tap Voicemail.
  3. Tap More.
  4. Tap Voicemail settings.
  5. Tap Record greeting.
  6. Select one of the following:
    • Personal greeting
    • Name only
    • Standard greeting
  7. Tap Next.
    Note: If you selected standard greeting, tap OK on the following screen and your changes will update.
  8. Tap the Record icon to begin recording.
  9. Tap the Stop icon to end recording.
  10. Tap Save.

 

 

Change password

 

To change the Visual Voicemail password, follow these steps:

 

  1. From any Home screen, tap Menu.
  2. Tap Voicemail.
  3. Tap More.
  4. Tap Voicemail settings.
  5. Tap Change PIN.
  6. Enter your current PIN, and then tap Save.
    Note: To reset your current PIN, dial #793#.
  7. Enter your new PIN, and then tap Save.
  8. Re-enter your new PIN, and then tap Save.

 

 

Listen to voicemail messages

 

To access Visual Voicemail and listen to new messages, follow these steps:

 

  1. From any Home screen, tap Menu.
  2. Tap Voicemail.
  3. Select the message you want to listen to.
  4. Tap the Play icon.

 

 

Set up Visual Voicemail (VVM)

 

To set up Visual Voicemail the first time, follow these steps:

 

  1. Check that you are connected to the T-Mobile network. You may not be able to set up VVM over Wi-Fi.
  2. From any Home screen, tap Menu.
  3. Tap Voicemail.
  4. Tap Yes.

 

 

Turn off

 

To turn off or disable Visual Voicemail, follow these steps:

 

  1. From any Home screen, tap Menu.
  2. Tap Voicemail.
  3. Tap More.
  4. Tap Voicemail settings.
  5. Tap Deactivate now.
  6. Tap Yes to confirm.