PUK code unlock: T-Mobile SpringBoard

Learn how to PUK unlock the T-Mobile SpringBoard.




PUK code unlock


Related errors:

  • 'PIN code blocked. Enter PUK code:'
  • 'Enter PUK code'
  • 'SIM card locked. Emergency calls only. Please contact Customer Care'


If you enter a PIN code incorrectly several times in a row, the device blocks you from attempting again. To enter a PUK code and unblock the PIN, follow these steps:


Important: You must call Customer Care for the PUK code. Entering the wrong code can permanently damage your SIM card.


  1. Contact Customer Care to request your PUK code.
  2. Tap Enter PUK on the upper right-hand corner of the screen.
  3. The SIM Reset screen will appear.
  4. Enter the PUK code provided by T-Mobile Customer Care.
  5. Tap Unlock.
  6. Enter the new PIN code you want.
  7. Tap OK.
  8. Entire the new PIN code again.
  9. Tap OK.