Master reset: Samsung Gravity Q

Learn how to master reset the Samsung Gravity Q through the menu or hardware keys.





Master reset from settings menu


"A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Visual Voicemail."


To perform a master reset, follow these steps:


  1. Back up all data on the internal memory.
  2. From any Home screen, tap Menu.
  3. Tap Settings.
  4. Tap Phone settings.
  5. Tap Restore phone.
  6. Tap Yes.



Master reset with hardware keys


We're sorry, but the master reset with hardware keys feature is not available on this device. Please access the master reset through the settings menu.