Learn how to master reset the T-Mobile Sparq through the menu or hardware keys.
Master reset from settings menu
A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Visual Voicemail.
To perform a master reset, follow these steps:
- Back up all data on the internal memory.
- Remove the back cover.
- Remove the battery.
- Remove the SIM card.
- Wait 5 seconds then reinstall the battery and SIM card and replace the back cover.
- Press and hold down the Pound (#) key and the red End key at the same time until a menu screen appears.
- Select the green Check mark.
Master reset with hardware keys
We're sorry, but this is not a supported method to reset your phone.