Master reset: BlackBerry Curve 9360

Learn how to master reset the BlackBerry Curve 9360 through the menu or hardware keys.





Master reset from settings menu


A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloaded content, ringtones, images, apps, and contacts. It does not delete data stored on the SIM card or SD card.


To perform a master reset, follow these steps:


  1. Back up all data on the internal memory.
  2. If necessary, touch the bottom of the Home screen to expand the Applications panel.
  3. Scroll to the All panel and tap the Options icon.
  4. Scroll to and tap Security.
  5. Tap Security Wipe.
  6. To choose which data will be wiped, select or clear the check boxes next to the following options:
    • Emails, Contacts, etc.
    • User Installed Applications
    • Media Card
  7. Enter blackberry in the text field.
  8. Tap Wipe Data.



Master reset with hardware keys


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