Master reset: T-Mobile Comet

Learn how to master reset the T-Mobile Comet through the menu or hardware keys.

 

 

 

 

Master reset from settings menu

 

A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloaded content, ringtones, images, apps, and contacts. It does not delete data stored on the SIM card or SD card.

 

To perform a master reset, follow these steps:

 

  1. Back up all data on the internal memory.
  2. From the Home screen, tap the Menu  key.
  3. Tap Settings.
  4. Tap Privacy.
  5. Tap Factory data reset.
  6. Tap Reset phone.
  7. Tap Erase everything.
  8. If prompted, enter the password.
  9. Note: The default password is 1234.
  10. Tap OK.
  11. If necessary, enter and confirm the password again.
  12. Tap OK.

 

 

Master reset with hardware keys

 

A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloaded content, ringtones, images, apps, and contacts. It does not delete data stored on the SIM card or SD card.

 

If the device menus are frozen or unresponsive, you can master reset using hardware keys. To perform a master reset, follow these steps:

 

  1. Back up all data on the internal memory.
  2. If the phone is plugged into the charger or USB cable, unplug it.
  3. Turn off the phone.
  4. Note: If the phone is unresponsive and does not turn off, remove the battery and then re-insert it.
  5. Press and hold the green Send key.
  6. While pressing the green Send key, simultaneously press the Volume Up key and Power key.
  7. Release all keys when the following options appear on the screen:
    • Reboot
    • Apply SDcard: Update.zip
    • Wipe data/Factory Reset
    • Wipe cache partition
  8. Press the Volume Down key to scroll to Wipe data/Factory Reset.
  9. Press the Center key to initiate the master reset.
  10. Press the Volume Down key to scroll to Yes - delete all user data.
  11. Press the Center key to select.
  12. Once the reset is complete, select Reboot System Now on the Android System Recovery screen.