Visual Voicemail: BlackBerry Bold 9700

Learn how to access Visual Voicemail on the BlackBerry Bold 9700.

 

 

 

 

Change greeting

 

To change the Visual Voicemail greeting, follow these steps:

 

  1. From the Home screen, press the Menu key.
  2. Scroll to and select Visual Voice Mail.
  3. Press the Menu key.
  4. Scroll to and select Options.
  5. Scroll to and select Set Greeting.
  6. Scroll to and select one of the following options:
    • Standard
      Note:
      The system plays your number as the voicemail greeting.
    • Personal
  7. Press the Touchpad to begin recording.
  8. Record your greeting.
  9. When finished, press the Touchpad to stop recording.
  10. Scroll to and select Save.
    • Name
  11. Press the Touchpad to begin recording.
  12. Record your name.
  13. When finished, press the Touchpad to stop recording.
  14. Scroll to and select Save.

 

 

Change password

 

To change the Visual Voicemail password, follow these steps:

 

  1. From the Home screen, press the Menu key.
  2. Scroll to and select Visual Voice Mail.
  3. Press the Menu key.
  4. Scroll to and select Options.
  5. Scroll to and select Set Password.
  6. Enter the current password.
  7. Scroll down and enter the new password.
  8. Scroll down and enter the new password again.
  9. Scroll to and select OK.

 

 

Listen to voicemail messages

 

To access Visual Voicemail and listen to new messages, follow these steps:

 

  1. From the Home screen, press the Menu key.
  2. Scroll to and select Visual Voice Mail.
  3. Scroll to and select the desired message.
  4. Press the Play icon.

 

 

Set up Visual Voicemail (VVM)

 

To set up Visual Voicemail the first time, follow these steps:

 

  1. From the Home screen, select All.
  2. Scroll to and select Visual Voice Mail.
  3. Read the License Agreement.
  4. Scroll down and select I Accept.
  5. Scroll to and select Next.
  6. Scroll to and select one of the following options:
    • Standard Greeting
    • Personal Greeting
    • Name
  7. If necessary, press the Touchpad to begin recording.
  8. Press the Touchpad again when done.
  9. Press the Escape key.
  10. Scroll to and select Next.

 

 

Turn off

 

To turn off or disable Visual Voicemail, follow these steps:

 

  1. From the Home screen, press the Menu key.
  2. Scroll to and select Visual Voice Mail.
  3. Press the Menu key.
  4. Scroll to and select Options.
  5. Scroll to and select Deactivate to turn off Visual Voicemail.