PUK code unlock: Samsung LTE Mobile HotSpot PRO

Learn how to PUK unlock the Samsung LTE Mobile HotSpot PRO.




PUK code unlock


Related errors:

  • 'PIN code blocked. Enter PUK code:'
  • 'Enter PUK code'
  • 'SIM card locked. Emergency calls only. Please contact Customer Care'


If you enter a PIN code incorrectly several times in a row, the device blocks you from attempting again. To enter a PUK code and unblock the PIN, follow these steps:


Important: You must call Customer Care for the PUK code. Entering the wrong code can permanently damage your SIM card.


  1. Contact Customer Care to request your PUK code.
  2. Access the Web Portal
  3. On the Home page, click Unlock SIM.
  4. Enter the PUK code.
  5. Select OK.
  6. Enter your new PIN.
  7. Select OK.
  8. Re-enter your new PIN.
  9. Select OK.