Mobile Device Unlock: Samsung LTE Mobile HotSpot PRO

Learn how to use the Mobile Device Unlock code of the Samsung LTE Mobile HotSpot PRO.




SIM unlock phone


The Mobile Device Unlock code allows the device to use a SIM card from another wireless carrier. This may be necessary when traveling internationally. To enter the Mobile Device Unlock code, follow these steps:


Important: Stop if you receive an error message. The device may lock permanently if you enter the incorrect code multiple times.


  1. See if your phone is eligible to unlock: Mobile Wireless Device Unlocking.
  2. Contact Customer Care to request the Mobile Device Unlock code for your phone.
  3. Insert the non-T-Mobile SIM and turn on the device.
  4. Access the Web Portal
  5. On the Home page, click Unlock Device.
  6. Enter the unlock code and click OK.