To perform a master reset on the device, follow these steps:
Note: A master reset restores the original factory settings and can erase all downloaded content, including ringtones, camera images, contacts stored in the device memory, and Java™ applications. It does not erase data stored on the SIM card or memory card (if available). Back up all necessary data on the device memory before proceeding.
- From the Home screen, select Start.
- Select Accessories.
- Scroll to and select Clear Storage.
- Type the security code.
Note: The default security code is 1234.
- Select YES.