Reset: T-Mobile Shadow

To perform a master reset on the device, follow these steps:


Note: A master reset restores the original factory settings and can erase all downloaded content, including ringtones, camera images, contacts stored in the device memory, and Java™ applications. It does not erase data stored on the SIM card or memory card (if available). Back up all necessary data on the device memory before proceeding.


  1. From the Home screen, select Start.
  2. Select Accessories.
  3. Scroll to and select Clear Storage.
  4. Type the security code.
    Note: The default security code is 1234.
  5. Select YES.