A hard reset restores the original factory settings and may erase all downloaded content, including ringtones, images, programs, and contacts stored in the internal memory. It does not erase data stored on the SIM card or memory card (if available). To perform a hard reset, follow these steps:
- From the main screen, select Menu.
- Scroll to and select Settings.
- Scroll to and select Phone.
- Scroll to and select Reset settings.
- Select Master Reset.
- Select Yes to confirm.
- Enter the security code.
Note: The default code is 0000 (four zeroes).
- Select OK.