Internal memory (RAM): BlackBerry Q10

Learn how to use the task manager and free up memory on the BlackBerry Q10.

 

 

 

 

Manage memory

 

To manage the internal memory, follow these steps:

 

Restart device regularly

Note: You should restart your phone at least once per day.

  1. Press and hold the Power key until the 3 appears on the screen. Release the Power key.
  2. Tap Restart.


Manage applications
Note
: Manage your applications to keep your device running smoothly.

  • Research and monitor new applications that you install
    • Read BlackBerry World application reviews before installing. Not all applications run smoothly on phones. Read customer reviews before downloading an application to see if it has a history of not working properly.
    • If your device starts having problems after installing an application, consider uninstalling the application (See below: 'Uninstall third-party applications.'

  • Keep applications updated
    1. Navigate to Home screen 1 and tap BlackBerry World.
    2. Tap the Menu icon at bottom-left and then tap My World.
    3. Tap My Apps & Games.
    4. If necessary, tap Apps & Games and then tap Updates from the drop-down list.
    5. Choose one of the following options:

      • Next to each desired application, tap the Update update icon.jpg icon.
      • At the bottom of the screen, tap the larger Update all update icon.jpg icon.
  • Uninstall third-party applications (See 'Uninstall App')

  • Clear application cache and data
    Note: To clear app cache or data, if available, navigate the Settings menu for each application to access any available settings.

  • Clear recent applications
    1. From any screen, touch the bottom of the screen and drag up to arrive at the Default Home screen.
    2. At the bottom-right corner of each recent application thumbnail, tap the x icon.

 

 

Task manager

 

A task manager can view running apps and close them. To use the task manager, follow these steps:

 

  1. Navigate to Home screen 1 and tap BlackBerry World.
  2. Tap the Menu icon at bottom-left and then tap My World.
  3. Tap My Apps & Games.
  4. Tap Apps & Games again and then tap Downloaded.
  5. Touch and hold on the desired application.
  6. To close the application, tap the Trash can icon and then tap Uninstall. The app is now listed in the Available tab.

 

 

 

View free memory

 

To view the amount of free internal memory, follow these steps:

 

  1. From any Home screen, touch the Status bar and drag it down.
  2. Tap Settings.
  3. Swipe up and tap Storage and Access.
  4. Swipe up and tap Device storage details.
  5. View the Free storage space value.