Network & APN: BlackBerry Q10

Learn how to connect to data networks (2G, 4G) and data roaming on the BlackBerry Q10.

 

 

 

 

APN & data settings

 

To set the Access Point Name (APN) and turn on data settings, follow these steps:

 

APN - Mobile Network

  1. From any Home screen, touch the Status bar and slide down.
  2. Tap Settings.
  3. Tap Network Connections.
  4. Tap Mobile Network.
  5. Tap the Settings settings icon.jpg icon.
  6. Tap the Access Point Name field, and then enter fast.t-mobile.com.
  7. Leave the Username field blank.
  8. Leave the Password field blank.
  9. Leave the Authentication Type field set to None.
  10. Tap Save.


APN - Reset

  1. From any Home screen, touch the Status bar and drag it down.
  2. Tap Settings.
  3. Tap Network Connections.
  4. Tap Mobile Network.
  5. Tap the Settings settings icon.jpg icon.
  6. To the Restore to default icon located at the bottom of the screen to restore default settings.
  7. Tap Restore.

 

APN - Text messaging

  1. Navigate to Home screen 1 and tap Text messaging.
  2. Tap the Menu icon at bottom-right and then tap Settings.
  3. Tap Text Messages.
  4. Tap the Advanced icon at the bottom of the screen.
  5. Swipe up on the screen to reveal the APN section.
  6. Update the desired settings and tap the Save icon at the bottom of the screen.

 

Turn on data settings

  1. From any Home screen, touch the Status bar and drag it down.
  2. If necessary, tap the Wi-Fi icon to turn off Wi-Fi. The icon is removed of color.
  3. Tap Settings.
  4. Tap Network Connections.
  5. If necessary, tap the Airplane Mode Switch to Off. The Switch moves left and turns grey.
  6. Tap Mobile Network.
  7. If necessary, tap the Mobile Network Switch to On. The Switch moves right and fills with color
  8. If necessary, tap the Data Services Switch to On. The Switch moves right and fills with color

 

 

Manual network selection

 

To manually select the wireless network the device connects to, follow these steps:

 

  1. From any Home screen, touch the Status bar and drag it down.
  2. Tap Settings.
  3. Tap Network Connections.
  4. Tap Mobile Network.
  5. Swipe up and tap the Network select mode field and then tap Manual.
  6. If necessary, tap Scan (if a scan does not automatically begin).
  7. When the scan is finished, swipe up and tap the desired network.

 

The device detects and registers on wireless networks inside T-Mobile’s calling area, but roaming networks are usually restricted to T-Mobile SIM cards. You can manually select a network only in areas where T-Mobile does not own GSM spectrum.

 

 

Switch 2G / 4G

 

To change the band between 2G and 4G, follow these steps:

 

  1. From any Home screen, touch the Status bar and drag it down.
  2. Tap Settings.
  3. Tap Network Connections.
  4. Tap Mobile network.
  5. Tap the Network mode field.
  6. Tap one of the following options:

    • 4G LTE & 4G / 3G & 2G
    • 4G LTE & 4G / 3G
    • 4G & 3G & 2G
    • 4G & 3G
    • 2G

 

 

Turn on / off Airplane mode

 

Airplane mode turns off wireless connections. This allows you to use apps and menus, but not make calls or use the internet.

 

To turn on or turn off airplane mode, follow these steps:

 

  1. From any Home screen, touch the Status bar and drag it down.
  2. Tap Settings.
  3. Tap Network Connections.
  4. To turn on, tap the 'Airplane Mode' Switch to On. The Switch moves right and fills with color.
  5. To turn off, tap the 'Airplane Mode' Switch to Off. The Switch moves left and turns grey.

 

 

Turn on / off data roaming

 

To turn on or turn off data roaming, follow these steps:

 

  1. From any Home screen, touch the Status bar and drag it down.
  2. Tap Settings.
  3. Tap Network Connections.
  4. Tap Mobile Network.
  5. Tap the Data services while roaming field.
  6. Select one of the following options:

    • On
    • Off
    • Prompt