SD card: BlackBerry Q10

Learn how to format the SD card and manage files using the SD card, internal storage, and a computer.

 

 

 

 

Format SD card

 

Formatting the SD card deletes all data on it. You may wish to format the SD card if you want to delete the files, if files or apps on the SD card are not working, or if the SD card is not working.

 

To format the SD card while inserted in the device, follow these steps:

 

  1. Back up all desired Media Card files to your computer.
  2. From any Home screen, touch the Status bar and drag it down.
  3. Tap Settings.
  4. Swipe up and tap Storage and Access.
  5. Swipe up and tap Format Media Card. Follow any additional prompts.

 

 

Insert / remove SD card

 

To insert or remove the SD card, follow these steps:

 

Insert

To insert the memory card, follow these steps:

  1. Remove the back cover by pressing down on the cover. Slide the cover down.
    remove back cover.jpg
  2. Slide the Media Card (SD Card) into place as shown and with the gold contacts facing down. 
    insert memory card.jpg
  3. Replace the back cover by pressing it flush against the device. Slide up and into place.

 

 

Remove

  1. Remove the back cover by pressing down on the cover. Slide the cover down.
    remove back cover.jpg
  2. Slide the Media Card (SD card) out of the compartment as pictured. 
    remove memory card.jpg
  3. Replace the back cover by pressing it flush against the device. Slide up and into place.

 

 

Open / delete files

 

Open or delete files using the computer

To open or delete files on the SD card using a computer, follow these steps:

 

You must use the USB cable that comes with your phone.

 

  1. If necessary, download BlackBerry Link (See 'Drivers for Computers).
  2. Connect your device to the USB cable and connect the other end of the cable to your computer.
  3. On your computer, open BlackBerry Link.
  4. Click your device name blackberry link Blackberry icon.jpg at the bottom of the screen.
  5. Navigate to the desired files.
  6. To delete files, click on the file, right-click, and then click Delete.

 

Open or delete files using the device

To open or delete files on the SD card using the device, follow these steps:

 

  1. Navigate to Home screen 3 and tap File Manager.
  2. Tap the Menu key at bottom-left and then tap Media Card (SD card).
  3. Navigate to the desired SD card files or folders.
  4. To delete files, tap the Menu icon at bottom-right.
  5. Tap Select.
  6. Tap the desired folder(s) or file(s) to be deleted to highlight the items.
  7. Tap the Trash can icon and then tap Delete.

 

 

Set default memory storage

 

By default, the device stores data on the internal storage. To set the default memory storage to another location, follow these steps:

 

BlackBerry World (memory card is the default storage)

  1. Navigate to Home screen 1 and tap Blackberry World.
  2. Touch the Status bar and drag it down.
  3. Tap Settings.
  4. Tap General.
  5. Choose the desired setting:

    • Set SD card as default storage
    • Tap the Save to Memory Card Switch to On. The Switch moves right and fills with color.

    • Set internal storage  as default storage
    • Tap the Save to Memory Card Switch to Off. The Switch moves left and turns grey.

 

Camera (internal memory is the default storage)

  1. Navigate to Home screen 3 and tap Camera.
  2. Touch the Status bar and drag it down.
  3. Tap Settings.
  4. Choose the desired setting:

    • Set SD card as default storage
    • Tap the Save on Media Card Switch to On. The Switch moves right and fills with color.

    • Set internal storage as default storage
    • Tap the Save on Media Card Switch to Off. The Switch moves left and turns grey.

 

 

Transfer files

 

Transfer files between computer & SD card

To transfer files and pictures between the computer and SD card, follow these steps:

 

Important: You must use the USB cable that comes with your phone.

 

  1. If necessary, download BlackBerry Link (See 'Drivers for Computers).
  2. Connect your device to the USB cable and connect the other end of the cable to your computer.
  3. On your computer, open BlackBerry Link.
  4. Click the my device blackberry link Blackberry icon.jpg tab.
  5. Click the Settings settings icon.jpg icon.
  6. Scroll down to the bottom of the window. Next to 'Pictures,' click the link. This opens the storage location on your computer where your device pictures are backed up to.
  7. Drag and drop the desired pictures inside the folder. This enables you to transfer the files inside BlackBerry Link. 

    Click the Computer blackbery link computer icon.jpg tab. The pictures you just added should be visible as thumbnails.


  8. Drag and drop the pictures over the your device blackberry link Blackberry icon.jpg tab. The files should automatically save to the SD card.

    Note: To check if the files saved to your SD card, from you device, navigate to Home screen 3 and tap File Manager. Tap the Menu icon at bottom-left and then tap Media card. Tap the Photos folder. The pictures should be stored inside the folder.

 

 

Transfer files between internal storage & SD card

To transfer files between internal storage & SD card, follow these steps:

 

Internal storage to SD card

  1. Navigate to Home screen 3 and tap File Manager.
  2. Tap the Menu key at bottom-left and then tap Device.
  3. Navigate to the desired internal storage files or folders.
  4. Tap the Menu icon at bottom-right and then tap Select.
  5. Tap each desired folder or file to select.
  6. Tap the Move move icon.jpg icon.
    Note: To the Copy copy icon.jpg icon to duplicate the files.
  7. Tap the Back icon until are arrive back at the File Manager main page.
  8. Tap the Menu icon at bottom-left and then tap Media card.
  9. Navigate to where you want to transfer the files inside your SD card. Tap Move.
    Note: Tap Paste if you are copying the files.

 

SD card to internal storage

  1. Navigate to Home screen 3 and tap File Manager.
  2. Tap the Menu key at bottom-left and then tap Media card.
  3. Navigate to the desired SD card files or folders.
  4. Tap the Menu icon at bottom-right and then tap Select.
  5. Tap each desired folder or file to select.
  6. Tap the Move move icon.jpg icon.
    Note: To the Copy copy icon.jpg icon to duplicate the files.
  7. Tap the Back icon until are arrive back at the File Manager main page.
  8. Tap the Menu icon at bottom-left and then tap Device.
  9. Navigate to where you want to transfer the files inside your device memory. Tap Move.
    Note: Tap Paste if you are copying the files.

 

 

View free SD card space

To view the amount of free SD card storage, follow these steps:

 

  1. From any Home screen, touch the Status bar and drag it down.
  2. Tap Settings.
  3. Swipe up and tap Storage and Access.
  4. Swipe up and tap Media card details.
  5. View the Free storage space value.