First time use: BlackBerry Q10

Learn how to use the setup wizard on the BlackBerry Q10.





Prepare the battery and SIM card


Before using the device, you need to insert the battery and SIM card. To prepare the battery and SIM card, see these steps:




Setup wizard


After turning on your device the first time, you may see a setup wizard to help you set up your device. To do this initial setup, follow these steps:


  1. If desired, tap All languages and then select the desired language.
  2. Swipe left across the screen.
  3. If desired, tap a Wi-Fi network to connect and if necessary, enter the password. Tap Connect.
  4. Swipe left across the screen.
  5. If necessary, tap Country and then select your country.
  6. If desired, tap View Warranty Information and View Safety Information to read this information.
  7. Tap I Agree.
  8. From the 'BlackBerry ID' screen, choose one of the following options:

    • Tap Create New to open a new BlackBerry ID account. Follow the prompts.
    • Tap Sign in to sign into your existing BlackBerry ID account. Follow the prompts.
    • Swipe left across the screen to log into or create a BlackBerry ID account later.

  9. Read the Diagnostics and Location information. If desired, swipe up on the screen and tap More Information to read more.
  10. Tap Disable to turn off Diagnostics and Location or Enable to turn on Diagnostics and Location information.
  11. If desired, tap Set Up Wi-Fi to connect to a Wi-Fi network for downloading the Additional Updates (otherwise, you will download them over your data connection).
  12. Tap Continue to download the Additional Updates.
  13. Follow the on-screen prompts to learn the Essential Gestures and complete the Setup wizard.