Learn how to PUK unlock the BlackBerry Z10.
PUK code unlock
- 'PIN code blocked. Enter PUK code:'
- 'Enter PUK code'
- 'SIM card locked. Emergency calls only. Please contact Customer Care'
If you enter a PIN code incorrectly several times in a row, the device blocks you from attempting again. To enter a PUK code and unblock the PIN, follow these steps:
Important: You must call Customer Care for the PUK code. Entering the wrong code can permanently damage your SIM card.
- Contact Customer Care to request your PUK code.
- Turn on your device.
- When prompted, enter your PUK code.