PUK code unlock: T-Mobile 4G Mobile HotSpot (MF61)

Learn how to PUK unlock the T-Mobile 4G Mobile HotSpot (MF61).




PUK code unlock


Related errors:

  • 'PIN code blocked. Enter PUK code:'
  • 'Enter PUK code'
  • 'SIM card locked. Emergency calls only. Please contact Customer Care'


If you enter a PIN code incorrectly several times in a row, the device blocks you from attempting again. To enter a PUK code and unblock the PIN, follow these steps:


Important: You must call Customer Care for the PUK code. Entering the wrong code can permanently damage your SIM card.


  1. Contact Customer Care to request your PUK code.
  2. Connect your computer to your Mobile Hotspot via Wi-Fi.
  3. On your computer, double-click the T-Mobile Hotspot Admin icon on your desktop or open a browser window and enter http://mobile.hotspot/.
  4. Enter your administrator password and click Login.
    • Note: The default administrator password is “admin”.
  5. From the Dashboard screen, click Unlock SIM.
  6. Click Enter PUK.
  7. Enter your PUK code in the PUK Code field.
  8. Enter your new SIM PIN code that you create two times into the New PIN and Verify PIN fields.
  9. Click Unlock.