BlackBerry Desktop Software for Mac

BlackBerry Desktop Software makes it easy to access, sync and organize your content, such as music, photos, and information, between your BlackBerry device and your Mac computer.

 

 

System requirements

  • BlackBerry Device Software 4.2 and up, excluding BlackBerry 10.
  • Mac OS 10.6 or later
  • iTunes 10.5.2 or later for music synchronization
  • iPhoto '08 or later to import your pictures and videos
  • An active Internet connection

 

 

Download and install

  1. On your computer, go to www.blackberry.com/mac.
  2. Select Download it Today.
  3. Choose to sign up for BlackBerry services, click Download, and run the file that downloads.
  4. Follow the on-screen instructions to download and install the software.

 

 

Backup data

  1. Open the BlackBerry Desktop Software.
  2. Connect the device to a computer using a USB cable.
  3. Click the Back Up icon at the top of the BlackBerry Desktop Software.
  4. Perform one of the following actions:
  5. Click All Data.
  6. Click in the Backup File Name field and type a new name. To encrypt your data, select the Encrypt backup file checkbox and type a password when prompted.
  7. Click Back Up.

 

 

Restore data

  1. Open the BlackBerry Desktop Software.
  2. Connect the device to a computer using a USB cable.
  3. Click the Restore icon at the top of the BlackBerry Desktop Software.
  4. Choose the desired backup file.
  5. Click Restore all data. To restore data to built-in media storage, select the Restore built-in media storage checkbox.
  6. Click Restore. If the file is password protected, you will be prompted for a password.

 

 

Transfer data to new device

  1. Open the BlackBerry Desktop Software.
  2. Connect the old device to the computer using a USB cable.
  3. Click the Device menu.
  4. Click Switch Device.
  5. Select the Update software for my new device, if applicable checkbox.
  6. Check the information you want to transfer such as Data or Third party applications.
  7. Click Start.
  8. When prompted, connect the new device to the computer using the USB cable.
  9. Click Continue.
  10. The software will alert you when the transfer is complete.

 

 

Set up calendar and contacts

  1. Open the BlackBerry Desktop Software.
  2. Connect the device to a computer using a USB cable.
  3. In the Information section in the left pane, click the organizer data you want to enable.
  4. Set up the following settings:
    • Synchronization direction
    • Which calendars or groups to sync with
  5. Click Sync.
  6. Repeat steps 3 through 5 for the other organizer data.

 

 

Add or remove apps

  1. Open the BlackBerry Desktop Software.
  2. Connect the BlackBerry to the computer with a USB cable.
  3. In the top right hand side of the Desktop Software screen, click on Applications.
  4. If a software update is available, the Update Device Software screen displays. You will need to click the Install / Remove Applications button on the bottom left hand side of the screen.
  5. To install a third-party app that you downloaded to your computer, click the plus icon and then select the .alx file for the third-party application.
  6. Click Open.
    • Click Start to install or remove the desired applications or languages.

     

     

    Update device software

    1. Open the BlackBerry Desktop Software.
    2. Connect the BlackBerry to the computer with a USB cable.
    3. Click the Applications icon at the top of the BlackBerry Desktop Software.
    4. If a recommended update doesn't appear, click Check for Updates.
    5. If an update shows as available, select it.
    6. To back up and restore your smartphone data, select the Back up and restore device data checkbox.
    7. To back up and restore your third-party applications, select the Back up and restore third-party applications checkbox.
    8. Click Start Update and wait while the update is installed.

     

     

    Reload device software

    1. Open BlackBerry Desktop Software.
    2. Connect the BlackBerry to the computer with a USB cable.
    3. If necessary, backup the device data to the computer.
    4. Click the Applications icon at the top of the BlackBerry Desktop Software.
    5. Click Check for Updates.
    6. Click Show Other Versions.
    7. Select the current version of BlackBerry Device Software and click Select.
    8. Click the arrow next to Reload Options and perform the following:
      1. Clear the Backup and restore device data check box.
      2. Clear the Back up and restore third-party applications check box.
    9. To select applications to be installed, click Install/Remove Applications and check all applications to be reinstalled on the BlackBerry smartphone.
    10. Click Reload and wait while the update is installed.