System Manager (Carrier IQ): BlackBerry Q10

Learn how to opt in to System Manager (Carrier IQ) on the BlackBerry Q10.

 

 

 

Opt in / out of System Manager

 

System Manager makes it easier for T-Mobile to help with problems that happen when using your device. To opt in or opt out of System Manager, follow these steps:

 

  1. From any Home screen, touch the Status bar and drag it down.
  2. Tap Settings.
  3. Tap Security and Privacy.
  4. Tap Diagnostics.
  5. To opt in, tap the 'Send diagnostics and usage data' Switch to On. The Switch moves right and fills with color.
  6. To opt out, tap the 'Send diagnostics and usage data' Switch to Off. The Switch moves left and turns grey.