Call forwarding: BlackBerry Q10

Learn how to forward calls on the BlackBerry Q10.

 

 

 

 

Cancel call forwarding

 

To turn off or cancel call forwarding that you have set up, follow these steps:

 

  1. From any Home screen, tap the Phone icon.
  2. Touch the Status bar and drag it down and tap Settings.
  3. Tap Call forwarding. If necessary, wait a few moments for the current call forwarding settings to load.
  4. Tap the Forward All Calls Switch to Off. The Switch moves left and turns dark.

 

 

Forward all calls (unconditional)

 

Call Forwarding Unconditional (CFU) immediately forwards all calls to another phone number without allowing the device to ring.

 

To forward all calls, follow these steps:

 

  1. From any Home screen, tap the Phone icon.
  2. Touch the Status bar and drag it down and tap Settings.
  3. Tap  Call forwarding. If necessary, wait a few moments for the current call forwarding settings load.
  4. Tap the Forward All Calls Switch to On. The Switch moves right and fills with color.
    Note: +18056377249 appearing in the phone number field is your voicemail number. If this number is selected, incoming phone calls forward to your voicemail.
  5. Below the Switch, Tap the Phone number field below and tap Add number.
  6. Enter the number you want the calls to be forwarded to and tap Save.

 

 

Forward some calls (conditional)

 

Call Forwarding Conditional (CFC) forwards incoming calls to another phone number if you do not or cannot answer them (no reply, busy, unavailable).

 

To turn on conditional call forwarding which forwards some calls, follow these steps:

 

  1. From any Home screen, tap the Phone icon.
  2. Touch the Status bar and drag it down and tap Settings.
  3. Tap  Call forwarding. If necessary, wait a few moments for the current call forwarding settings to load.
  4. If necessary, tap the Forward All Calls Switch to Off. The Switch moves left and turns dark.
  5. For each desired setting, tap the Switch to On to enable call forwarding for that setting:

    • Forward if Busy
    • Forward if Not Reachable
    • Forward if No Reply

  6. For each setting, tap the Phone number field below and tap Add number.
    Note
    : +18056377249 appearing in the phone number field is your voicemail number. If this number is selected, incoming phone calls forward to your voicemail.
  7. Enter the phone number where you would like calls to be forwarded to and tap Save.