PUK code unlock: Nokia Lumia 925

Learn how to PUK unlock the Nokia Lumia 925.




PUK code unlock


Related errors:

  • 'PIN code blocked. Enter PUK code:'
  • 'Enter PUK code'
  • 'SIM card locked. Emergency calls only. Please contact Customer Care'


If you enter a PIN code incorrectly several times in a row, the device blocks you from attempting again. To enter a PUK code and unblock the PIN, follow these steps:


Important: You must call Customer Care for the PUK code. Entering the wrong code can permanently damage your SIM card.


  1. Contact Customer Care to request your PUK code.
  2. Enter the PUK code.
  3. Tap enter.
  4. Enter a PIN code of your choice.
  5. Tap enter.
  6. When you see the message 'confirm new SIM PIN,' re-enter the PIN code.
  7. Tap enter.