Master reset: T-Mobile myTouch by Huawei

Learn how to master reset the T-Mobile myTouch by Huawei through the menu or hardware keys.

 

 

 

 

Master reset from settings menu

 

A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloaded content, ringtones, images, apps, and contacts. It does not delete data stored on the SIM card or SD card.

 

To perform a master reset, follow these steps:

 

  1. Back up all data on the internal memory. See: Backup & restore: T-Mobile myTouch by Huawei
  2. Back up all necessary data that is on the internal memory.
  3. From any Home screen, tap the Menu key.
  4. Tap Settings.
  5. Tap Privacy.
  6. Tap Automatic restore to clear the check box and disable.
    • Note: You must tap ‘Automatic restore’ before you tap ‘Back up my data.’
  7. Tap Back up my data to clear the check box and disable.
  8. Tap OK.
  9. Tap Factory data reset.
  10. Tap Reset phone.
  11. Tap Erase everything.

 

 

Master reset with hardware keys

 

A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloaded content, ringtones, images, apps, and contacts. It does not delete data stored on the SIM card or SD card.

 

If the device menus are frozen or unresponsive, you can master reset using hardware keys. To perform a master reset, follow these steps:

 

  1. Back up all data on the internal memory. See: Backup & restore: T-Mobile myTouch by Huawei
  2. A master reset (factory reset) restores the original factory settings and erases all user data (including settings and downloaded content) stored in the phone’s internal memory. It does not erase data stored on the SIM card or memory card (if available).
    • Note: If the handset is locked, frozen, or unresponsive, you can perform a master reset using the hardware keys instead of the menu.
  3. To perform a master reset using hardware keys, follow these steps:
  4. Back up all necessary data that is on the internal memory.
  5. Remove the battery and then put the battery back in.
  6. Press the Power key and Volume Up key simultaneously. Hold for 20 seconds.
  7. Using the Up and Down Volume keys, scroll to and select Wipe data /factory reset.
  8. Press the Power key.
  9. Using the Up and Down Volume keys, scroll to Yes.
  10. Press the Power key.
  11. When the message “Data wipe complete” appears, scroll to reboot system now.
  12. Press the Power key to reboot.