Master reset: Samsung Galaxy Exhibit 4G

Learn how to master reset the Samsung Galaxy Exhibit 4G through the menu or hardware keys.

 

 

 

 

Master reset from settings menu

 

A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Visual Voicemail.

 

To perform a master reset, follow these steps:

  1. Back up all data on the internal memory. See: Backup & restore.
  2. Back up all necessary data that is on the internal memory.
  3. From any Home screen, tap the Menu menu.jpg key.
  4. Tap Settings.
  5. Tap Privacy.
  6. Tap Factory data reset.
  7. Uncheck Automatic Backup and Restore.
  8. Tap Reset Phone.
  9. Tap Ok to confirm.

 

 

Master reset with hardware keys

 

A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Visual Voicemail.

 

If the device menus are frozen or unresponsive, you can master reset using hardware keys. To perform a master reset, follow these steps:

 

  1. Back up all data on the internal memory. See: Backup & restore.
  2. With the device powered off, hold the Volume UP + Power key.
    • Note: Do NOT press both the Volume UP, Volume Down + Power key. The phone will load to RAM Dump Mode. To escape the RAM Dump Mode you will need to pull the battery and complete the Master Reset with hardware keys.
  3. When the word Samsung appears on the screen, quickly release only the Power key.
  4. Continue holding the Volume UP key through the Exhibit II splash screen until the Android software download screen appears.
  5. Release the Volume UP key.
  6. Press the Menu key.
    • Note:  The screen will dim slightly. Approx 2 seconds later the Android reset menu will appear.
  7. Use the Volume Down key to highlight wipe data/factory reset.
  8. Press the Home key to select.
  9. Use the Volume Down key to highlight Yes -- delete all user data.
  10. Press the Home key to select.
  11. The phone will display the dump, once complete it bring you back to the Android Recovery Screen.
  12. Highlight Reboot system now.
  13. Press the Home key to select.