Check your usage

Learn how to check your data, text message, or minute usage with the options below.

 

Things to keep in mind:

  • If you reach 80% or 100% of your minutes, texts, or data usage, we will send you a free text message alert at each threshold.
  • Data, text message and minute usage while roaming may take up to 30 days to show on your account and may impact what shows as available.
  • If you change your plan on a day that is not the first day of your billing cycle, your usage won't show what was used before the plan change.
  • For pooled accounts (such as a business account), text usage shows both your usage and the pooled usage combined.
  • Data and text message usage is displayed in Pacific Time (PT).
  • Usage details are available only to customers on monthly postpaid plans. They aren't available to Pay in Advance (Prepaid) accounts.

 

Check usage from a computer

  1. Go to My T-Mobile and log in to your account.
  2. Select USAGE. If you have a prepaid account, your usage appears in the My current plan section.
  3. In the Usage overview section, view usage data for specific lines of service. To view usage data for all your lines, select View all usage details.

     

     

    Check usage from your phone with the T-Mobile app

    1. Open the app. If you don't have it, download it now.
    2. When prompted, log in with your T-Mobile ID.
    3. From the menu, select Usage & Plans.
    4. Select View Line Details.

     

     

    Check usage from your phone with a short code

    Enter the following short code in your phone's keypad, and then select the call button.

     

    Usage typeShort code
    Data#WEB# or #932#
    (For the most up-to-date usage, check the T-Mobile app steps above.)
    Text message#MSG# or #674#
    Minutes#MIN# or #646#
    Prepaid minutes#999#