Check your usage

Learn how to check your data, text message, or minute usage with the options below.

 

 

Things to keep in mind:

  • If you reach 80% or 100% of your minutes, texts, or data usage, we'll send you a free text message alert at each threshold.
  • Data, text and minute usage while roaming may take up to 30 days to show on your account and may impact what shows as available.
  • If you change your plan on a day that isn't the first day of your billing cycle, usage won't show what was used before the plan change.
  • For pooled accounts (like a business account), text usage shows both your usage and the pooled usage combined.
  • Data and text usage is displayed in Pacific Time (PT), and typically updates every two hours.
  • Usage details are available only to customers on monthly postpaid plans. They aren't available to Pay in Advance accounts.

 

Check usage from a computer

  1. Go to My T-Mobile and log in to your account.
  2. Select USAGE. If you have a prepaid account, your usage appears in the My current plan section.
  3. In the Usage overview section, view usage for specific lines.
  4. To view usage for all of your lines and to sort by usage type, select View all usage details.

 

Check usage from your phone with the T-Mobile app

  1. Open the app. If you don't have it, download it now.
  2. When prompted, log in with your T-Mobile ID.
  3. From the menu, select Usage & Plans.
  4. Select View Line Details.

 

Check usage from your phone with a short code

Enter the following short code in your phone's keypad, then select the call button.

 

  • Data usage: #WEB# or #932# (for the most up-to-date usage, check the T-Mobile app)
  • Text message usage: #MSG# or #674#
  • Minutes used: #MIN# or #646#
  • Prepaid minutes used: #999#