Check your usage

    The quickest way to check your usage is by receiving a free text message about your balance, data, minutes, and text messages. T-Mobile automatically sends you an alert by text message when you've reached 80% of your minutes, texts, or data usage. Another alert is sent when you've reached 100%.

     

     

    Check your minutes

    To check your minutes used:

    1. Enter #MIN# (#646#).
    2. Send the call.

     

    If you have a prepaid account, to check your remaining minutes:

    1. Enter #999#.
    2. Send the call.

     

    Minutes while roaming may take up to 30 days to show on your account. Available minutes may appear to be incorrect if your plan changed in the middle of a billing cycle.

     

     

    Check your text message usage

    To check your text message usage:

    1. Enter #MSG# (#674#).
    2. Send the call.

     

    For pooled accounts (such as a business account), text usage shows both your usage and the pooled usage combined. Messages used while roaming may take up to 30 days to show on your account. If you changed your mobile number during your bill cycle, only usage for your new number will be shown. Keep in mind text messages correspond to Pacific Time (PST/PDT).

     

     

    Check your data usage

    To check your data usage:

    1. Enter #WEB# (#932#).
    2. Send the call.

     

    Web usage while roaming may take up to 30 days to show on your account. Keep in mind data corresponds to Pacific Time (PST/PDT).

     

     

     

    Check online using My T-Mobile

    To check your usage through My T-Mobile:

     

    From your mobile device

    1. Log in to My T-Mobile.
    2. Select USAGE.
    3. In the Usage overview section, view usage data for specific lines of service.
      To view usage data for all your lines, select All details.

     

    From your computer

    1. Log in to My T-Mobile.
    2. Select USAGE.
    3. In the Summary by user section, view usage data for specific lines of service.
      To view usage data for all your lines, select View all usage details.

       

       

      Check on your phone using the My Account app

      To check your usage using the T-Mobile My Account app:

      1. Tap the app to open it.
      2. Select Account Info.
      3. View shared usage.
        To view usage about individual lines of service, select the line and then select Detailed Usage.

       

       

      Check your account balance

      To check the balance owed on your account:

      1. Enter #BAL# (#225#).
      2. Send the call.

       

      If you have a prepaid account, to check your balance:

      1. Enter #999#.
      2. Send the call.