Check your usage

    The quickest way to check your usage is by receiving a free text message about your balance, data, minutes, and text messages. T-Mobile automatically sends you an alert by text message when you've reached 80% of your minutes, texts, or data usage. Another alert is sent when you've reached 100%.

     

     

    Check your minutes

    To check your minutes used:

    1. Enter #MIN# (#646#)
    2. Send the call

     

    If you have a prepaid account, to check your remaining minutes:

    1. Enter #999#
    2. Send the call.

     

    Minutes while roaming may take up to 30 days to show on your account. Available minutes may appear to be incorrect if your plan changed in the middle of a billing cycle.

     

     

    Check your text message usage

    To check your text message usage:

    1. Enter #MSG# (#674#)
    2. Send the call

     

    For pooled accounts (such as a business account), text usage shows both your usage and the pooled usage combined. Messages used while roaming may take up to 30 days to show on your account. If you changed your mobile number during your bill cycle, only usage for your new number will be shown.

     

     

    Check your data usage

    To check your data usage:

    1. Enter #WEB# (#932#)
    2. Send the call

     

    Web usage while roaming may take up to 30 days to show on your account.

     

     

    Check online using My T-Mobile

    To check your usage through My T-Mobile:

    1. Log in to My T-Mobile
    2. Click USAGE at the top of the page
      • For shared plans, click View Shared Usage Details to view usage for all your lines.
      • To see usage for a specific line, click the number of minutes under the MINUTES column.

     

     

    Check on your phone using the My Account app

    To check your usage using the T-Mobile My Account app, tap the app to open it. You can see your minutes, messages, and date used. Just below your usage information, there are links you can tap to view your account info, device health, notifications, and more.

     

     

    Check your account balance

    To check the balance owed on your account:

    1. Enter #BAL# (#225#)
    2. Send the call

     

    If you have a prepaid account, to check your balance:

    1. Enter #999#
    2. Send the call