The quickest way to check your usage is by receiving a free text message about your balance, data, minutes, and text messages. T-Mobile automatically sends you an alert by text message when you've reached 80% of your minutes, texts, or data usage. Another alert is sent when you've reached 100%.
To check your minutes used:
If you have a prepaid account, to check your remaining minutes:
Minutes while roaming may take up to 30 days to show on your account. Available minutes may appear to be incorrect if your plan changed in the middle of a billing cycle.
To check your text message usage:
For pooled accounts (such as a business account), text usage shows both your usage and the pooled usage combined. Messages used while roaming may take up to 30 days to show on your account. If you changed your mobile number during your bill cycle, only usage for your new number will be shown. Keep in mind text messages correspond to Pacific Time (PST/PDT).
To check your data usage:
Web usage while roaming may take up to 30 days to show on your account. Keep in mind data corresponds to Pacific Time (PST/PDT).
To check your usage through My T-Mobile:
From your mobile device
From your computer
To check your usage using the T-Mobile My Account app:
To check the balance owed on your account:
If you have a prepaid account, to check your balance:
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