Learn how to file a claim if your phone is covered with JUMP!™ or Premium Handset Protection® (PHP). Only the Primary Account Holder or an authorized user on the account can file a claim. Claims must be reported within 90 days of the incident, unless state law requires additional time.
To file a claim:
If you're taken to Assurant Solutions:
For more information about filing your claim or tracking your claim status, call Assurant Solutions at 1-866-866-6285.
If you're taken to Asurion:
For more information about filing your claim or tracking your claim status, call Asurion at 1-866-268-7221.
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