Learn how to file a claim if your phone is covered with JUMP!™ or Premium Handset Protection® (PHP). Only the Primary Account Holder or an authorized user on the account can file a claim. Claims must be reported within 90 days of the incident, unless state law requires additional time.
To file a claim:
If you see File Damage Claim for JUMP!:
If you see File a damage claim:
Premium Handset Protection
Enroll in Premium Handset Protection
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