Safe mode: T-Mobile Prism II

Learn how to use safe mode on the T-Mobile Prism II through the hardware keys.





Turn on and use safe mode


Safe mode allows you to turn on the device with third-party apps disabled. Then you can easily remove all apps that may be causing a conflict or software problem.


To turn on safe mode and use it to fix app problems, follow these steps:


Turn on safe mode

  1. With the device on, press and hold the Power key.
  2. Touch and hold Power off.
  3. Review the 'Reboot to safe mode' screen, and then tap OK.
    Note: The device will restart and 'Safe mode' will appear in the lower left corner of the screen.
  4. Remove applications as necessary.


Uninstall third party applications

  1. From any Home screen, tap the Menu key.
  2. Tap Manage apps.
  3. If necessary, touch the screen and slide right to view the 'DOWNLOADED' screen.
  4. Select the application you want to delete.
  5. Tap Uninstall.
  6. Tap OK.



Turn off safe mode


To turn off safe mode, follow these steps:


  1. With the device on, press and hold the Power key.
  2. Tap Power off.
  3. Remove the battery.
  4. Re-insert the battery.
  5. Press the Power key to turn on the device, but do not touch any keys during the restart.
    If this does not work, see: Cannot turn off Safe mode: Android.