Call forwarding: T-Mobile Prism II

Learn how to forward calls on the T-Mobile Prism II.

 

 

 

 

Cancel call forwarding

 

To turn off or cancel call forwarding that you have set up, follow these steps:

 

  1. From any Home screen, tap the Phone icon.
  2. Tap the Menu key.
  3. Tap Settings.
  4. Scroll to and tap Call forwarding.
  5. Tap Always forward.
  6. Tap Disable.

 

 

Forward all calls (unconditional)

 

Call Forwarding Unconditional (CFU) immediately forwards all calls to another phone number without allowing the device to ring.

 

To forward all calls, follow these steps:

 

  1. From any Home screen, tap the Phone icon.
  2. Tap the Menu key.
  3. Tap Settings.
  4. Scroll to and tap Call forwarding.
  5. Tap Always forward.
  6. If necessary, update the forwarding phone number.
    Note: To select a phone number from a saved contact, tap the Contacts icon.
  7. Tap Enable.

 

 

Forward some calls (conditional)

 

Call Forwarding Conditional (CFC) forwards incoming calls to another phone number if you do not or cannot answer them (no reply, busy, unavailable).

 

To turn on conditional call forwarding which forwards some calls, follow these steps:

 

  1. From any Home screen, tap the Phone icon.
  2. Tap the Menu key.
  3. Scroll to and tap Call forwarding.
  4. Select one of the following options:
    • Forward when busy
    • Forward when unanswered
    • Forward when unreachable
  5. Enter a call forwarding number or edit the existing number if necessary.
    Note: To select a phone number from contacts, tap the Contacts icon.
  6. Tap Enable.