Reset: BlackBerry Curve 8310 / 8320

A master reset restores the original factory settings and can erase all downloaded content, including ringtones, camera images, contacts stored in the handset memory, and Java™ applications. It does not erase data stored on the SIM card or memory card (if available). Back up all necessary data on the handheld memory before proceeding.


To perform a master reset, follow these steps:


  1. From the Home screen, press the Menu key.
  2. Scroll to and select the Options icon.
  3. Scroll to and select Security Options.
  4. Select General Settings.
  5. Press the Menu key.
  6. Scroll to and select Wipe Handheld.
  7. Select Continue.
  8. Type the word blackberry.
  9. Press the trackball.