Learn how to use voicemail. T-Mobile voicemail lets you easily retrieve and manage your voice messages, and it's included with your T-Mobile plan. Once voicemail is set up, callers can leave a message at any time — whether your phone is in use or turned off — so you’ll never miss an important message. See the how-tos below, or you can download the voicemail menu options attachment.
If you're looking for how to access your voicemail on My T-Mobile — including how to download a voicemail message to your computer or how to send your voicemail to an email address — read How to use voicemail on My T-Mobile.
You must complete all four steps to access your new voice mailbox. To set up your voicemail account, follow these steps:
To check your voicemail messages, press and hold the 1 from your phone's dialpad to call and connect to voicemail. To check your voicemail messages on My T-Mobile, follow the steps here: How to use voicemail on My T-Mobile.
By default, you won't be asked for your password when checking your voicemail from your phone. If you have your outgoing caller ID blocked, you'll be required to enter your password when you call your voicemail from your phone. This is for the security of your account, since the voicemail system doesn't recognize your mobile number when it's blocked. T-Mobile recommends that you turn on your voicemail password for added security.
Pay in Advance (Prepaid)
VVM & VTT
Number of messages you can keep
Days until unplayed messages are deleted
Days until played messages are deleted
If you have an Android phone with Visual Voicemail (VVM), you can also download voicemail messages to a memory card. To do this, open the message, press menu, and select Save message to. Your message will be downloaded to the VVM folder on your memory card.
To check your voicemail messages on My T-Mobile, check out How to use voicemail on My T-Mobile
Visual Voicemail (VVM) FAQs
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