Master reset: Samsung Galaxy S II

Learn how to master reset the Samsung Galaxy S II through the menu or hardware keys.

 

 

 

 

Master reset from settings menu

 

A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Visual Voicemail.

 

To perform a master reset, follow these steps:

 

  1. Back up all data on the internal memory.
  2. From any Home screen, tap the Menu key.
  3. Tap Settings.
  4. Scroll to and tap Back up and reset.
  5. Tap Factory data reset.
  6. Tap Reset device.
  7. Tap Delete all.

 

 

Master reset with hardware keys

 

A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Visual Voicemail.

 

If the device menus are frozen or unresponsive, you can master reset using hardware keys. To perform a master reset, follow these steps:

 

  1. Back up all data on the internal memory.
  2. Turn off the device.
  3. Press and hold both Volume Up and Volume Down keys at the same time.
  4. Press the Power key only until the phone vibrates once, then release only the Power key.
  5. Continue to hold the Volume up and Volume Down keys until the Android System Recovery screen appears.
  6. Press the Volume Down key to highlight wipe data / factory reset.
  7. Press the Power key to select.
  8. Press the Volume Down key to highlight Yes - Delete all user data.
  9. Press the Power key to select.
  10. Press the Power key to reboot.