Master reset: T-Mobile myTouch Q by Huawei

Learn how to master reset the T-Mobile myTouch Q by Huawei through the menu or hardware keys.

 

 

 

 

Master reset from settings menu

 

A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Visual Voicemail.

 

To perform a master reset, follow these steps:

 

  1. Back up all data on the internal memory. See: Backup & restore: T-Mobile myTouch Q by Huawei.
  2. Back up all necessary data that is on the internal memory.
  3. From any Home screen, tap the Menu key.
  4. Tap Settings.
  5. Tap Privacy.
  6. Tap Factory data reset.
  7. Tap to check Erase SD card.
  8. Tap Reset phone.
  9. Tap Erase everything.

 

 

Master reset with hardware keys

 

A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Visual Voicemail.

 

If the device menus are frozen or unresponsive, you can master reset using hardware keys. To perform a master reset, follow these steps:

 

  1. Back up all data on the internal memory. See: Backup & restore: T-Mobile myTouch Q by Huawei.
  2. A master reset (factory reset) restores the original factory settings and erases all user data (including settings and downloaded content) stored in the phone’s internal memory. It does not erase data stored on the SIM card or memory card (if available).
    • Note: If the handset is locked, frozen, or unresponsive, you can perform a master reset using the hardware keys instead of the menu.
  3. To perform a master reset using hardware keys, follow these steps:
  4. Back up all necessary data that is on the internal memory.
  5. Remove the battery and then put the battery back in.
  6. Press the Power key and Volume Up  key simultaneously. Hold for 20 seconds.
  7. Using the Up and Down Volume keys, scroll to and select Wipe data /factory reset.

    T-Mobile myTouch Q by Huawei Reset

  8. Press the Power key.
  9. Using the Up and Down Volume keys, scroll to Yes.
  10. Press the Power key.
  11. When the message “Data wipe complete” appears, scroll to reboot system now.

    T-Mobile myTouch Q by Huawei Reboot
  12. Press the Power key to reboot.