Napster unRadio and Napster Premier

As of July 15, 2016, Rhapsody is now Napster.

 

Napster unRadio and Napster Premier are music streaming services offered as part of T-Mobile's Music Freedom. Napster unRadio is automatically included if you have our currently offered Simple Choice™ Plan with Unlimited 4G LTE data on your smartphone or mobile device on our network. Napster Premier is available at a discount to many of our customers.

 

Napster unRadio

Napster unRadio is included with the currently offered Simple Choice Plan with Unlimited 4G LTE data on your mobile device on our network, or for a small monthly fee on other data plans. It's available for both iOS and Android devices, and you can also listen on your laptop or desktop computer.

 

unRadio features include:

  • Unlimited skips and no ads
  • Listen to your favorite artists streaming or offline
  • Access to more than 20 million songs
  • Access to thousands of FM/AM radio stations

 

 

Napster Premier

Napster Premier costs a small monthly fee, depending on your current data plan. It's available for Android, iOS, Windows, and Blackberry/BB10 devices.

 

Premier includes everything listed for Napster unRadio above, plus:

  • Unlimited Favorites offline
  • Unlimited ability to download any track or album
  • Backward skipping

 

 

Getting support

If you need support using your Napster unRadio or Napster Premier music streaming service—such as how to use the Napster app, questions about Napster billing, how to set up a playlist, or how to create a radio station—we recommend contacting them through the Napster Help Center.

 

If you have questions that are T-Mobile-related—such as T-Mobile billing, features, and data usage—you can go to My T-Mobile and log in to your account.

 

 

FAQs

What if I change my data plan after adding one of the Napster services?

If you change to a plan that is eligible for the same-priced Napster service, your subscription will remain the same. If you no longer want Napster when you change, you'll have to cancel your Napster subscription separately.

 

If you change to a plan that is eligible for a different price, your Napster service will be canceled. You can easily add the service back for the eligible price while not losing any of your Napster account settings.

 

Why does it say I already have an account when I try to sign up?

Napster accounts are associated with your email address. If it states that you already have an active Napster subscription, you'll need to cancel your current Napster account so you can sign up again to get the special T-Mobile pricing.

 

I purchased a Napster subscription from T-Mobile and then signed up via iTunes. Why am I being charged twice?

If you signed up for Napster through another service, you need to cancel that subscription right away. In order to get the correct pricing that we reserved for our customers, make sure that you sign up through T-Mobile. Napster unRadio is automatically included with eligible Simple Choice™ Plans with Unlimited 4G LTE data on your smartphone on our network, while Napster Premier is available at a discount to many of our customers.