This page covers the basic sections of your bill. FlexPaySM, myFaves® or T-Mobile @Home bills may include additional sections. Use this page to help you to read your paper bill.
To learn more about your online bill, refer to the following link:
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For information in Spanish, refer to the following links:
Como leer su factura actual (PDF)
Cómo leer tu factura - PagoFlex(SM)
Your bill is separated into the following three sections:
Summary of your bill
Account service detail
Everything you need to know is summarized on the first page of your bill. You can find specifics about your charges on the subsequent pages.
Note: To check your most current balance and usage, log in to My T-Mobile.
Under Summary, the previous balance, payments received, credits and adjustments, charges, and taxes appear.
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Under Amount Due, the total amount due for the month and the payment due date appear.
Under Monthly Summary, charges for each line appear.
Under Available Service, minutes, messages, and data features used in your rate plan appear.
Under Used Service, a summary of your usage appears. Usage details and associated charges appear later.
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Under Monthly Recurring Charges, your recurring charges appear.
Under Credits & Adjustments, credits and account adjustments appear.
Under Usage Charges, overage, roaming, messaging, data charges, and premium services appear.
Under One Time Charges, one-time charges, such as activation fees, late fees, and phone charges appear.
Under Other Charges (Non-Communications Related), charges unrelated to communications (e.g., Equipment Protection) appear.
Under Other Charges, the breakdown of the Regulatory Programs Fee appears.
Under Taxes, Fees and Surcharges, local, state, federal, and other taxes, assessments and fees appear.
Under LOCAL AIRTIME, LONG DISTANCE and INTERNATIONAL CHARGES, airtime and domestic and international long-distance charges appear.
Under ROAMING CHARGES, international and domestic roaming charges appear.
Under MESSAGING CHARGES, the number of messages sent/received and other applicable charges appear.
Under WEB AND DATA USAGE CHARGES, the number of megabytes used appears.
Under DATA SERVICES ROAMING CHARGES, data roaming charges appear.
Under PREMIUM SERVICES, charges for downloads and CallerTunes® appear.
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