Learn how to understand your T-Mobile bill. If you've registered on My T-Mobile, you can view or print your T-Mobile bill online. If this is your first T-Mobile bill, the amount owed may be different than what you expect due to prorated charges.
T-Mobile bills are split into three main sections:
Click on the following examples to see a larger image of how each bill section might look on a T-Mobile bill:
Monthly Statement summary
Overall account details
But what if my T-Mobile bill doesn't look like the examples above? Some of our customers, including government agencies and businesses, might still receive monthly statements that look like the example below. These types of T-Mobile bills are split into two main sections: Monthly Summary and Account Service details.
To make it larger, click on the example bill below:
Your bill will include:
If you have an Equipment Installment Plan (EIP) or Extended Payment Schedule, the total remaining charges will be added to the last bill. If you have AutoPay, we will deduct your final amount as usual. If you paid a deposit upon activation, and you still have a credit left on your account 30 days after your final bill, you can request a refund by contacting T-Mobile Customer Service.
Things to keep in mind:
If you resume service with T-Mobile within 90 days of canceling, you might be able to avoid an activation fee or credit check. If you paid an early termination fee, it will also be credited back to your account.
We're always sad to lose a valued customer, but we don't want you walking away without knowing what to expect from us. After canceling your service or moving your number to a different carrier, you should receive at least one final bill from T-Mobile. Depending on your billing method, what you see on that final bill varies. For more information about what billing method you have, you can read about the difference between Bill Current & Bill Arrears on our Billing FAQs page.
In order to get the most out of your service, we recommend waiting until the end of your current billing cycle to cancel.
Are you sure you want to delete this document?