Clear app cache and data
Clearing cache or data from an app can fix some software problems. If you clear data, any data stored in that app is lost, such as settings, login information, and saved games. If you don't want to clear the data, try just clearing cache first. If you still experience problems, then clear data too.
To clear the cache and data for an app, follow these steps:
Android 5.0 Lollipop
Android 6.0 Marshmallow
To uninstall third-party apps, follow these steps:
- From any Home screen, tap Apps.
- Tap Settings.
- Scroll to 'PHONE,' then tap Apps.
- If necessary, scroll to the DOWNLOADED tab.
- Tap the desired application.
- Tap Uninstall.
- Tap OK.