Switch from a prepaid plan to T-Mobile ONE™ (postpaid)

If you're ready to make the switch from a prepaid plan to a postpaid plan, we're here for you.

 

For our latest postpaid plans, read about T-Mobile ONE. When you switch to a postpaid plan, you can:

 

  • Choose from one of our latest phones or devices.
  • Finance your new phone through our Equipment Installment Plan (EIP).
  • Sign up for JUMP!™ which lets you upgrade your phone without any hassle, while also helping to protect your phone in the event of damage, mechanical or electrical breakdown, loss, or theft.

 

Things you need to know

Having a postpaid monthly account will be a different experience than the prepaid account you've grown used to. Here are some things to keep in mind:

 

  • Credit check: To get the ball rolling, a credit check is required. All customer that sign up for T-Mobile ONE go through this process.
  • Deposit: You may need to make a deposit before your new monthly plan can be activated.
  • Phone number: You can transfer (port) your current mobile number to your new monthly plan account, or you can start fresh with a new number.

 

 

Keep your phone or upgrade

When switching to a monthly postpaid account, you have a couple of options regarding your phone: