Backup & restore: HTC One (M8)

Learn how to back up apps, contacts, photos, and data on the HTC One (M8). Find out more on this page:

 

Back up data

Restore data

 

 

Back up data

Back up apps

 

To back up your apps, follow these steps:

 

  1. From any Home screen, tap Apps.
  2. Tap Settings.
  3. Scroll to 'PERSONAL,' then tap Backup and reset.
  4. You must be logged in to a Google account to back up your apps.
  5. If necessary, perform these steps:
    1. Tap Google account
    2. tap Add account,
    3. Follow the prompts to log in to or create a Google account.
    4. Select the Backup my data check box.
    5. Select the Backup account check box.

 

 

Back up contacts

To back up your contacts, follow these steps:

 

  1. Connect to Wi-Fi.
  2. From any Home screen, tap Apps.
  3. Tap Settings.
  4. Scroll to 'PERSONAL,' then tap Backup and reset.
  5. Tap Backup account to select Google Account.
    • Tap Automatic backup to backup contacts daily over Wi-Fi.
    • Tap Back up now to back up phone contacts to the cloud.

     

     

    Back up media & pictures

    To back up your media and pictures, follow these steps:

     

    1. Connect the included USB cord to the phone, then to your computer.
    2. On a Windows computer, an AutoPlay window appears.
    3. Double-click Open device to view files using Windows Explorer.
    4. On a Mac OS X computer, double-click the virtual drive icon that appears on the desktop.
    5. On the computer, double-click the desired folder to access your phone’s files.
    6. Drag and drop the file from the internal storage folder into a folder on your computer.
    7. On a Windows computer, when you are finished, click the Safely Remove Hardware icon in the system tray in the lower right-hand corner of your computer desktop.
    8. Click Eject.
    9. On a Mac OS X computer, when you are finished, drag and drop the virtual drive icon into Trash/Eject.
    10. Disconnect the USB cord from your computer and then from your phone.

     

     

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    Restore data

    Restore apps

    To restore backed up apps, follow these steps:

     

    1. From any Home screen, tap Apps.
    2. Tap Settings.
    3. Scroll to 'PERSONAL,' then tap Accounts & sync.
    4. Press the Menu key.
    5. Tap Sync all.

     

     

    Restore contacts

    To restore backed up contacts, follow these steps:

     

    1. Connect to Wi-Fi.
    2. From any Home screen, tap Apps.
    3. Tap Settings.
    4. Scroll to 'PERSONAL,' then tap Backup and reset.
    5. Tap Restore from Google backup.

     

     

    Restore media & pictures

    To restore backed up media and pictures, follow these steps:

     

    1. Connect the included USB cord to the phone, then to your computer.
    2. On a Windows computer, an AutoPlay window appears.
    3. Double-click Open device to view files using Windows Explorer.
    4. On a Mac OS X computer, double-click the virtual drive icon that appears on the desktop.
    5. On the computer, double-click the desired folder to access your computer’s files.
    6. Drag and drop the file from the folder on your computer into the internal storage folder.
    7. On a Windows computer, when you are finished, click on the Safely Remove Hardware icon in the system tray in the lower right-hand corner of your computer desktop.
    8. Click Eject.
    9. On a Mac OS X computer, when you are finished, drag and drop the virtual drive icon into Trash/Eject.
    10. Disconnect the USB cord from your computer and then from your phone.

     

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