Voicemail: HTC One (M8)

Learn how to call voicemail or access Visual Voicemail on the HTC One (M8). Find out more on this page:

 

Voicemail

Visual Voicemail

 

 

 

Voicemail

Call voicemail

To call your voicemail and retrieve messages, follow these steps:

 

  1. From any Home screen, tap the Phone icon.
  2. Touch and hold 1 to call voicemail.

 

 

Set voicemail number

We’re sorry, but this feature is not available on your device.

 

 

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Visual Voicemail (VVM)

Change greeting

To change the Visual Voicemail greeting, follow these steps:

 

Record a new greeting

  1. From any Home screen, tap Apps.
  2. Tap Visual Voicemail.
  3. Tap the Menu icon.
  4. Tap Settings.
  5. Tap Greetings.

 

Greetings.png

 

  1. Tap Add New.

 

add new.png

 

  1. Tap Record to begin recording your new greeting.

 

record a greeting.png

 

  1. Tap Stop recording to end the recording.
  2. Tap Save.

 

 


Change to an existing greeting

  1. From any Home screen, tap Apps.
  2. Tap Visual Voicemail.
  3. Tap the Menu icon.
  4. Tap Settings.
  5. Tap Greetings.
  6. Select the existing greeting you want to use.

 

change to exisiting greeting.png

 

 

 

Change PIN

To change the Visual Voicemail PIN, follow these steps:

 

  1. From any Home screen, tap Apps.
  2. Tap Visual Voicemail.
  3. Tap the Menu icon.
  4. Tap Settings.
  5. Tap Change PIN.
  6. Enter the current PIN.
  7. Enter a new PIN
  8. Re-enter the new PIN.
  9. Tap OK.

 

change PIN.png

 

 

Listen to voicemail messages

To access Visual Voicemail and listen to new messages, follow these steps:

 

  1. From any Home screen, tap Apps.
  2. Tap Visual Voicemail.
  3. Select the voice message to listen to.
  4. Tap Play All to play all messages.

 

Play all VVM.png

 

 

 

Set up Visual Voicemail (VVM)

To set up Visual Voicemail, follow these steps:

 

  1. Verify you are connected to the T-Mobile network. Setup fails over a Wi-Fi connection.
  2. From any Home screen, tap Apps.
  3. Tap Visual Voicemail.
  4. Follow the steps below to turn on or turn off VVM.

 

 

Turn on

To turn on or enable Visual Voicemail, follow these steps:

 

  1. From any Home screen, tap Apps.
  2. Tap Visual Voicemail.
  3. Tap the Menu key.
  4. Tap Settings.
  5. Tap Visual Voicemail slider to enable the feature.
  6. Tap OK.
  7. The slider turns magenta and moves left to the ON position.

 

VV on.png

 

 

 

 

Turn off

To turn off or disable Visual Voicemail, follow these steps:

 

  1. From any Home screen, tap Apps.
  2. Tap Visual Voicemail.
  3. Tap the Menu key.
  4. Tap Settings.
  5. Tap Visual Voicemail slider to disable the feature.
  6. Tap OK.
  7. The slider turns gray and moves left to the OFF position.

 

VV off.png

 

 

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