Replacement phone setup: Apple

Your Apple iPhone is like a trusty friend. Having to start with a blank phone can be like having to learn how to ride a bike again. Have no fear, this guide is here to help! Following these few quick steps will get your phone back in action as quickly as possible.



T-Mobile Content Transfer app

The easiest way to transfer your data to your new device is the T-Mobile Content Transfer app. Load this app onto both your old and new devices and follow a few simple steps to transfer over your contacts, pictures, and videos.



Your contacts, media, and data

Losing touch with all the people closest to you is not an option. Thankfully, with all Apple phones, your contacts, media, and other data can be saved to iCloud. Because of this, it is very important that you sign into your new phone with the same Apple ID that you were using on your previous phone.


Using your existing Apple ID not only restores your contacts, but allows you to restore your, music, email, calendars, bookmarks, photos, and other data. All you have to do is sign in to your new Apple phone with your existing Apple ID and you're good to go! For more information on Apple ID and iCloud, use the links below:



Your apps

Applications are what makes your Apple phone truly yours, so we'll show you how to get all of those awesome little apps back to you. When first signing in to your phone or the App Store, it is important to use the same Apple ID that you were using on your original phone. The App Store remembers all of the applications you purchased!



Your social media

For those of you who love to keep in contact with the world via Social Networks, you'll want to get back in to your Facebook or Twitter account as soon as possible! Apple phones have several ways to do this. You can always download your favorite social network app from the App Store, then log back in that way, or use any preinstalled apps to get back to the action. Whichever path you choose, you'll simply need to provide your login and password and you'll be all set!



Additional help

Sometimes, you need a little extra help to get our Apple phone back to its former glory. If you have additional setup questions for your phone, we can still help!


  • Apple How Tos contain the  guide for any Apple phone! Just select your device from the list and you'll be able to virtually thumb through guides specifically made for ease of use.
  • And the help doesn't stop there! Take a look at our Apple Support Community. These forums are filled with other helpful T-Mobile folks asking and answering questions all day long! Give it a read even if you don't have questions, and you'll find some great info, guaranteed!