Learn how to update your billing address and e911 address on My T-Mobile. Your billing address is used as your e911 address. The e911 address is used by emergency services to determine your location.
If you recently moved and have changed your address through the United States Postal Service (USPS), then you won't need to follow the steps below. The USPS notifies us of any address changes, and our systems are automatically updated.
Keep in mind, only the Primary Account Holder can update the address.
To update your billing address with the app:
To update your e911 address with the app:
To update your billing address with My T-Mobile:
To update your e911 address with My T-Mobile:
Change your phone number
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