Change your billing and e911 address

    Learn how to update your billing address, e911 address, and home phone number on My T-Mobile. Your billing address is used as your e911 address. The e911 address is used by emergency services to determine your location.


    If you recently moved and have changed your address through the United States Postal Service (USPS), then you won't need to follow the steps below. The USPS notifies us of any address changes, and our systems are automatically updated.


    To update your billing address or home phone number:


    1. Make sure your line is the Primary Account Holder.
    2. Log in to My T-Mobile.
    3. From the top navigation bar, click PROFILE.
    4. Click Billing & Payments.
    5. Next to BILLING ADDRESS click Edit.
    6. Enter your mail and contact information in the appropriate fields and click SAVE.
      Change your billing address on My T-Mobile


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