Blank MMS received as part of a Group Message
When a Windows 8 phones sends a group text to multiple recipients, it will sometimes show up as a blank MMS on the recipients’ phones.
When a group text message is sent, it travels through the network differently than a typical SMS. There is a network configuration that is currently being investigated, and the issue is hoped to be resolved soon.
|Software version affected||All|
|Software version resolved|
As a workaround, to be able to successfully send group text messages, follow these steps:
- In the Messaging application, tap the 3 dots in the bottom right.
- Tap Settings.
- Tap the slider for MMS delivery confirmation to “On”
- You will now receive an acknowledgement when a recipient receives your MMS, and the group text will now show up correctly on the recipients phones.