• international roaming

    Hi, I can use international roaming services including texts, calls in Hong Kong. Do you know if I can use international roaming services including texts, calls in Osaka, Japan?
  • unlimited data doesn't apply to old plan cusotmer ...

    Just wanna to check if there some exist customer still have old papa plan which doesn't have unlimited data(no the hot spot data I mean) we have been T-mobile customer for over 9 years and just recently find out that...
    yangsfamily
    created by yangsfamily
  • unlimited data doesn't apply to old plan cusotmer ...

    Just wanna to check if there some exist customer still have old papa plan which doesn't have unlimited data(no the hot spot data I mean) we have been T-mobile customer for over 9 years and just recently find out that...
    yangsfamily
    last modified by yangsfamily
  • Is there anyway to make calls on my computer until my stolen phone is replaced? Digits wants to send code to my phone :-(

    My phone was stolen. I was briefly able to make and receive calls and send texts to non-iPhone users on Digits, but now it wants to send a code to my phone to verify its me -even after I've logged in with password ON ...
    beajoyous
    created by beajoyous
  • Too many dead zones in Milledgeville, Ga

    I’ve been with T-Mobile twice in the past three years hoping for improvements and had to ditch them because of terrible indoor service here in Milledgeville, Ga. Our local hospital is located near downtown with ...
    williams.324
    last modified by williams.324
  • How can I change my plan to pay as you go?

       My current plan is simple prepaid 45$/month. I can only change my plan to simple prepaid 40$/month. How can I change my plan to pay as you go ?
    magenta9889176
    created by magenta9889176
  • Is this real? Strange roaming coverage.

    I'm curious if this is real or just an artifact of some GIS issue in the roaming department? I don't know of any carrier that has coverage centered at Swamper Lake, MN. I don't believe that there's even electrical ser...
    drnewcomb2
    last modified by drnewcomb2
  • Chrome Uses Background Data Despite Its Background Data Has Been DISALLOWED in Android Setups

    Android Chrome eats LOTS of background mobile data on my phone. This is despite the fact that in Android setups I DISALLOWED Chrome to use background data (i.e., Settings -> Connections -> Data usage -> Mobil...
    ymf
    last modified by ymf
  • One line cannot get International Data; Voice/SMS OK; NOT a phone issue

    One of my lines have had this issue for a few years and now that I'm abroad for a few weeks, I want to get to the bottom of this. I brought 2 SIM cards and 2 phones with me, anticipating one of them will not have data...
    molelo
    last modified by molelo
  • What does it mean if a phone is not blocked?

    I checked the imei with tmobile for my phone and it says its not blocked. Does that mean that its unlocked and can be used with any carrier? I'm confused because I still have tmobile messages and apps still on my phone.
    magenta10042096
    last modified by magenta10042096
  • VoLTE ROG Phone 2

    Hello,   I am hoping a TMobile representative in marketing or the technical side can help the ASUS ROG Phone 2 Community.   I have been in touch with ASUS over and over again via Phone, Email, Message Boar...
    edbird78
    last modified by edbird78
  • T-Mobile Samsung Galaxy S9 shows caller number incorrectly if origin country code has 3 digits

    When receiving calls from Portugal (country code 351) the caller number shows up as +1 351XXXXXXXXX. The extra 1 after + makes it not a match in the contacts list and I never know who's calling. In addition, I cannot...
    650-283-4357
    created by 650-283-4357
  • How to delete my T-Mobile online account?

    I accidentally created and linked my number when I was asking a question using the online chat. I thought creating an account was just for online support or chat.   Is there a way to delete or deactivate my acc...
    magenta10241961
    last modified by magenta10241961
  • S8 Active Hot Spot unusable after Pie 9.0 Update.

    After the update to Android 9.0 Pie, the Hot Spot is essentially useless. Speed Test via Google's test page went from 20 - 35 Mbps on Android 8.0 to under 1Mbps when using 9.0 Pie. This could be by design, but I am ho...
  • hot spot

    How do I add a security code to my house hot spot
    kram1234
    last modified by kram1234
  • unlock my phone

    Hi there, I bought my LG phone at a T-mobile store 2 1/2 years ago (it was paid in full right then and there) and have been using the prepaid plan. Now I just recently moved back to Germany but I am unable to unlock ...
    binchen2019
    last modified by binchen2019
  • Can no longer connect to live view cams (Amcrest, Ring) on Tmobile network, but can view recorded video. Are TCP or UDP ports 15063 or 15064 being blocked?

    Phone: Pixel 3 OS: Android 10, latest updates Tmobile APN: fast.t-mobile.com set to ipv4/ipv6   I was able to remotely view all of my amcrest cams and all of my ring cams (I have a total of 14 cams) just fine ...
    relic
    last modified by relic
  • Signal Booster for Android Smartphone

    I'm looking for a 4G LTE signal booster for my Samsung Galaxy S7 Smartphone (once carried by Verizon, but now by T-Mobile).   Are there any other than the Booster Duo offered by Verizon that's highly rated, yet ...
    867737
    last modified by 867737
  • This is so ridiculous..

    Good afternoon. I and my family are using t-mobile since over 5 years ago. I join the U.S army so I decided to move my family plan from my dad’s account to my account so we can have a military member plan. I wa...
    sunkist2019
    last modified by sunkist2019
  • Cant get rid of my Sim Card phone number after porting over a phone.

    I ported over 2 iphone 7S's from ATT. When I got my sim cards they had phone numbers assigned to them. I successfully had my old numbers ported over but both phones imessages were sending from email addresses associat...
    flynfish787
    created by flynfish787