• Why No Vehicle Booster.

    We have 5 iPhone ranging from a 6S to the latest 11.   We have an in-house booster that cranks us up to four bars.   We need the booster because of large trees and hilly terrain.   What we really ne...
    magenta10228468
    last modified by magenta10228468
  • Options

    Is there a reason we don't get all the options to choose from for the pixel 4 and 4 XL? Storage size and colors.
    wyobull
    created by wyobull
  • Assurant is taking my money

    I sent back my phone via their envelope, and tracking showed that they received the package on September 23.  But I received a notice from them asking for my phone.  I called them 3 times- the first two time...
    chulavistan
    created by chulavistan
  • Pixel 4 XL 128GB availability on T-Mobile?

    Is the Pixel 4 XL device on T-Mobile only available with 64GB? Every other carrier has the 128GB variant. Are there any plans to stock the 128GB?
    pbcya501
    last modified by pbcya501
  • Website Issue

    On the web site I was able to view my current bill usage information from Sept 14th. through Oct 13th. However now since the 14th. of this month that usage information is nowhere to be found on line. I can view usage ...
    magenta5827174
    last modified by magenta5827174
  • The Pixel 4 Deal and OnePlus Mistake.

    $300 dollars off with a OnePlus6 but only $200 for a OnePlus6T?  OnePlus themselves value these the same at trade in.  Why is it that the newer, more expensive, larger screen, smaller tear drop, larger batte...
    moonser
    created by moonser
  • Tried to log in to pay my bill but it says We have run into an issue when linking this number to the profile.

    Tried to log in to pay my bill but it says We have run into an issue when linking this number to the profile. We have run into an issue when linking this number to the profile.   Please contact our Care experts a...
    mikeozz
    last modified by mikeozz
  • RCS - Samsung Galaxy Note 10+

    RCS Universal Profile Support is at a blatant standstill and I'm just frustrated about it. Of course T-Mobile is unable to get the answers that the community seeks in relation to this topic. I don't understand why eve...
    vampirerove86
    created by vampirerove86
  • Just started trying out Cricket, and they get service for the entire LA subway line. Why can't T-mobile?

    T-mobile service can only make it to Wilshire & Santa Monica, but Cricket goes all the way to North Hollywood from Downtown LA.  What gives?  Why won't T-mobile extend its service on the whole line? ...
    beemin
    last modified by beemin
  • T-Mobile states phone is locked. It isn't

    I purchased the iPhone 8 Plus in 2017 with AT&T. I paid of the phone requested an unlock and switched to T-Mobile in February. I was using the phone until last month when I upgrade to the iPhone 11 Pro. I sold the...
    silver6497
    last modified by silver6497
  • Can't receive mms on onplus 6t

    I recently switched to TMobile and was told at the store mms messages would not be an issue on Volte/wifi calling...well it is. I get constant notifications from my phone saying can't receive mms. What can I do to fix...
    mmssettings
    last modified by mmssettings
  • Losing signal when switching counties

    So I noticed this about a week ago when I went for a job interview in a different county. As soon as I got to the county line I lost all signal. I sat in the parking lot waiting closer to my interview and never gained...
    uncreative
    last modified by uncreative
  • Wi-Fi settings: Google Pixel 4

    Learn how to manage Wi-Fi settings on the Google Pixel 4.   On this page: Delete / forget network Scan & connect Turn on / off     Delete / forget network From the Home screen, swipe up to view...
    t-mobilecares
    last modified by t-mobilecares
  • Wi-Fi calling: Google Pixel 4

    Learn how to set up and use Wi-Fi calling and connection preferences on the Google Pixel 4.   On this page: Turn on & connect Set connection preference     Turn on & connect To use Wi-Fi cal...
    t-mobilecares
    last modified by t-mobilecares
  • Voice commands: Google Pixel 4

    Use these steps to support voice commands on the Google Pixel 4.   On this page: Enable voice commands (Ok Google) Open an app Voice dial a contact Write a text message (SMS) with voice     Enable...
    t-mobilecares
    last modified by t-mobilecares
  • Time & date: Google Pixel 4

    Learn how to set up the time and date on the Google Pixel 4.   On this page: Auto-update time (NITZ) Set time & date     Auto-update time (NITZ) The default setting for your device is to automat...
    t-mobilecares
    last modified by t-mobilecares
  • Text to speech: Google Pixel 4

    Use these steps to use text to speech to have messages read out loud on the Google Pixel 4.   On this page: Set up TalkBack settings Text to speech settings Turn on TalkBack     Set up From the Ho...
    t-mobilecares
    last modified by t-mobilecares
  • Tethering: Google Pixel 4

    Learn how to share your mobile data connection over a USB cable using the Google Pixel 4.   On this page: Computer drivers USB tethering     Computer drivers Tethering works with Windows 7, Windows ...
    t-mobilecares
    last modified by t-mobilecares
  • Tech specs: Google Pixel 4

    Learn about the key features and specifications of the Google Pixel 4.   On this page: Key features Specs     Key features 5.7” FHD+ OLED display with 90 Hz refresh rate 64GB, 6GB RAM 12.2/1...
    tmo_adam_c
    last modified by tmo_adam_c
  • Sync: Google Pixel 4

    Use these steps to sync apps on Google Pixel 4.   On this page: Background data Sync apps & accounts     Background data From the Home screen, swipe up to view your apps. Tap Settings > Acco...
    t-mobilecares
    last modified by t-mobilecares