• wifi calling button missing  on Galaxy J7 running android 9

    So, I wanted to turn on the Wifi calling on my Galaxy J7.  It was there before the most recent update but now, it's nowhere to be found!  Tried setting/connections etc.  Tried also looking in the phone ...
    last modified by magenta10065660
  • Not able to answer T-mobile digits line using bluetooth headset & answer button on headset

    I have T-mobile digits on my Samsung Note phone. When using my Bluetooth headset, if I get an incoming call on my T-mobile cell number, I can just push answer button on my Bluetooth headset and the call goes to the he...
    created by spencerlhasa
  • T-Mobile eSIM app

    T-Mobile eSIM is an app that lets Apple iPhones with dual SIM support activate new T-Mobile prepaid service.   No trekking to a store or juggling two different physical SIM cards – adding a line is done fr...
    last modified by tmo_john_r
  • Switched from Verizon to TMobile ... still having text message issues on iPhone 7

    Just ported my number from Verizon to TMobile a few days ago ... I have an iPhone 7 ... since then, I've had a few glitches with text messaging, some have resolved but others have not. Anytime I send a text to an Andr...
    last modified by drearenae
  • Samsung BOGO Offer

    Hi Friends,   I have recently bought two Samsung Note 10 plus devices on the Costco BOGO offer by adding a new line (only one). I am planning to gift one of the phones to my friend who might require it to be unl...
    last modified by amitkekan
  • Help with a Samsung SGH-T139

    Hello to who ever reads this. I have a Samsung SGH-T139 flip-phone with the Pay-as-you-go plan. In the past, I was able to send and receive picture messages.  Now, when I try to send, a picture message, I will g...
    last modified by aregee
  • Wi-Fi calling not working properly

    When I connect to my Wi-Fi network the Wi-Fi calling icon is lit up. However when I make a call it becomes greyed out and I'm unable to make a call or the call is very choppy because of poor cell signal. It does not h...
    last modified by magenta10337079
  • Digits line not ringing

    The phone does not ring when someone calls my Digits line. My primary line works just fine. I've already tried logging in and out of the app and restarting my phone. These have fixed the issue in the past but not this...
    last modified by lauriekeiko
  • Alcatel Go Flip 3 Can't Sync With Google Account

    Hi,   I just started using the Altcatel Go Flip3 and am having issues connecting to my google account from the KaiOS. I cannot import contacts, setup gmail sync, or sync my google calendar. Each time I enter my ...
    last modified by etwenzel
  • I live in Japan about 6 months of the year and ......

    I purchased a Galaxy 8+ through T-Mobile and have used it with great success in Japan for the past two years. I spend 2 to 3 months at a time in Japan usually twice a year. This morning, for the first time, I receive...
    last modified by tokyotumbleweed
  • iPhone xs SMS message fail to send. "Number not Available"

    I activated my new iPhone 11 yesterday and ported the number fro ATT (over 24 hours ago).  I am unable to send SMS text messages.  When I send one, I receive the message "number not available. which number w...
    last modified by magenta10342943
  • my t-mobile revvl plus will not turn on. when plugged in the red light flashes but does not charge. battery or software?

    T-Mobile REVVL PLUS
    last modified by stupidphonesux1
  • Payment

    Can I add two different payment methods for an account? Can I pay my line with one card and the rest with another card? Or do I have to pay using one card only?
    last modified by mariaalmanza97
  • Background Noise on HD Calling (Pixel 4)

    My wife and I recently updated to Pixel 4's from older models. Every time we call each other now, we can hear every single background noise on each other's end, to the point where we just won't call each other unless ...
    last modified by azzopar6
  • Changing DTMF tones

    In order to get into my community, people stop at the gate and it calls my phone. I have to enter a code to let them in but since I got the galaxy S8, the tone isn't long enough to be recognized and I can't let anyone...
    last modified by magenta2195313
  • Unlocked the phone

    здравствуйте! заблркирован телефон под вашего оператора, прошу разблокировать его, так как срок контракта с Вами истек. iphone 5s 16gb model A1533
    last modified by magenta3752133
  • E-mail to SMS spam blocking

    We have been using the tmomail.net e-mail to SMS gateway to send notifications for voicemails received by our corporate PBX.   Sometime within the past few days, these messages started to get blocked.  ...
    last modified by qiskevin
  • Phone "freezes" when charging

    When charging, my Samsung Galaxy S4 "freezes".  The time stops advancing, the percentage of battery life does not update, and the phone will not respond at all until I restart it.  This just started happenin...
    created by phrantom16
  • phone won't ring calls go straight to voice mail

    My phone won't ring when calls are coming it goes straight to voice mail.
    last modified by doncarlos51@gmail.com
  • OnePlus 7 / 7 Pro Oxygen OS 10 Update

    When will One Plus receive the software update? From your website it does not look it is eben in line to be tested. Everyone else in the world will receive it except T Mobile customers.   Software updates S
    last modified by magenta8599412