• will the new OnePlus 7 PRO phone work with all of TMO's upcoming 5G bands

    I've been told by OnePlus support that their new OnePlus 7 Pro phone is 5G compatible.   However, I've also read that OnePlus is coming out with a OnePlus 7 Pro 5G model later this year.   When I asked the...
    last modified by magenta3592970
  • Switch to T-Mobile from AT&t.

    I switched October 13th from AT&t to T-Mobile. I switched over with a Sony xz-2. Which has been 12 but is not certified with T-Mobile definitely does not have band 71. Seems to work but when I do speed test it see...
    last modified by ruby3359
  • Please verify your 10 digit t-mobile phone number is correct

    I have called customer service/tech support for over 10 times regarding this issue, I am not able to sign up for my account, not able to link my number to my existing account, keep saying "Please verify your 10 digit ...
    last modified by magenta7319231
  • VPN being throttled on Mobile HotSpot with One+ International

    I have a line with the $25/mo One+ International, which gives unlimited hotspot data at full 4g LTE speeds. Under normal usage, I get ~30mbps down when I connect to the hotspot from my laptop and things work fine. How...
    last modified by ecammit
  • iPhone xs SMS message fail to send. "Number not Available"

    I activated my new iPhone 11 yesterday and ported the number fro ATT (over 24 hours ago).  I am unable to send SMS text messages.  When I send one, I receive the message "number not available. which number w...
    last modified by magenta10342943
  • Postpaid to Prepaid

    I recently switched my account from postpaid to prepaid. However, now I cannot see the last invoice. How can I make a payment against that?
    last modified by nashatnadeem
  • WiFi Calling stopped working on LG K30

    I have an LG K30.  I use WIFI calling at my dad's because he has poor cell coverage.  About 3 weeks ago it quit working.  I spent about an hour on the phone with support.  They said everything is g...
    last modified by janie6050
  • Disney+ Streaming???

    I have been trying for months to get an answer to this question. I have contacted T-Mobile MANY times and no one seems to know anything about Disney+.   The Question: Will Disney+ be added to the Binge-On List?...
    created by weasleymama
  • eSIM not installed when using T-Mobile eSim app

    I have just enrolled for a prepaid account using T-Mobile eSim app. All the process seemed to work fine (I got a phone number and had my CC charged) but in the end there was some kind of problem installing the new eSi...
    last modified by spbrflyer
  • LG V20 Text

    I have one contact that will not give the option to send a SCHEDULED TEXT.  As a matter of fact this one contact also does not give the option to ADD SUBJECT.  All other contacts give the option to schedule ...
    last modified by aceh
  • Credit check left a hard inquiry

    So, before I had established an account with t-mobile, a representative from t-mobile specifically told me that the credit check would be a SOFT PULL and NOT a HARD PULL. So i agreed to have them pull my credit since ...
    last modified by usmc_fairy
  • (S10+) Long Texts being sent as multiple small messages

    Hi,   Beginning around Friday my longer texts have been being received as a string of shorter messages. This has been happening to multiple people I text on multiple carriers. I reset the Messages App Cache, the...
    created by claster
  • Is John Legere Leaving?

    last modified by gramps28
  • Security Concerns -- What is T-Moblile doing about it?

    Just read the following 2 articles and now concern with T-Mobile's (at least according the article) lack of security and unauthorized porting of a number. Like to hear from T-Mobile on how they are addressing this mat...
    last modified by skier522
  • Cant view home cameras with T-Mobile iPhone but can with AT&T service.

    I no longer can view my home cameras from my iphone when on cellular. It works fine on wifi but will not work on T-Mobile cellular service.  To make this worse is I have a iPad with AT&T and that works fine w...
    last modified by shanfight
  • Can't Send or Receive Pictures After Switching to T-Mobile

    Had no issue sending or receiving pictures with Verizon and now that I switched to T-Mobile, nothing will send or download when sent from others. I just see a box that says No Subject, Message size:___, Expires: Date....
    last modified by jimmers
  • how to make digits website work

    i am trying to use digits through the website. after signing in, i go to register my phone but its always gives the error: Please ensure your browser location is shared and refresh the page to register again.   ...
    last modified by mathew2214
  • Will the LG G8X be on T-Mobile?

    So the LG G8X price was unveiled today, and the deals already look really good from other phone carriers. But from what I've seen, it will only be available via ATT, Sprint, and Unlocked via Amazon. If this is true, i...
    last modified by nerlen_poi
  • Same SMS messages always fail to be received

    Hello. I work for a company that builds white label chatbots for financial institutions. One of the channels we offer the service on is SMS, leveraging twilio as our provider to enable delivery of SMS messages.  ...
    last modified by magenta8601732
  • Email to SMS (tmomail.net) is blocking our domain for spam.

    I work for a local fire department, which uses the phonenumber@tmomail.net gateway to alert members of the fire department with (T-Mobile service) of emergencies/disasters. We use similar gateways from other carriers ...
    last modified by jpterranova