I temporarily unlocked my phone because I'm currently overseas and wished to used a local sim. I have some business that requires that I receive texts on my US number however. When I'm using the local sim, everything ... My Alcatel 4044W doesn't always ring when I set the alarm time. Many times it rings anywhere from a few minutes late to nearly 15 minutes late. Help, please. Blah Blah Blah, that's what I hear on the other end! Hi there. I cannot update my address from the Profile page. It shows my current address, but does not allow me to make any changes to it. I can't click any buttons. They're all greyed out. I changed phones and I cant find this number from October of 2018. Could you help me? I have an LG V30+ bought from Tmobile that we've used for a year and a half. It meets all the criteria to be unlocked. The unlock app didn't work (big surprise), so I contacted support. They checked ... hi and sorry for my english. I'm visiting form germany. since 2014 i buy a 50$ refill-card and purchase 7GB - 30 Day 7GB On-Demand Pass (I bought a mobile hotspot device and set up an account years ago) thi... How do I refill (add a data pass to) my prepaid mobile hotspot? When I login and select my device I am never given an option to add more data to my prepaid mobile hotspot no matter what option I select, all the scree... I currently have a Samsung Galaxy S10+ prism white I waited over a month to be able to get this phone in this color. I have a 1 year old son who happened to grab my phone and dropped it and the screen cracked. Well I ... When I log into my.t-mobile.com I get prompted to be sent a text and verify my account. When I receive the code, I enter it and also ensure "Remember Me" is checked so I don't get prompted again which I assume means i... My mother decided to switch to T-Mobile 2 weeks ago, we made an order for the iPhone XR. It’s been 2 weeks have still no confirmation email and there is no order number for us to check to be certain, it’s ... I am a photographer that has to send photos on location. To do this I connect my MacBook Pro to my iPhone 6 via the hotspot. Back in May it worked just fine but this weekend when I tried to send photos via... I need to edit my community username asap can someone please guide me on how to do that I have an LG K30. I use WIFI calling at my dad's because he has poor cell coverage. About 3 weeks ago it quit working. I spent about an hour on the phone with support. They said everything is g... After talking with with my team of experts and the status of low band in Memphis which has long been delayed for 2 reasons, 1) channel 51 didn't relocate until the absolute latest they could in NOV 2018 2) T-Mobile do... I have been a TMO customer for several years. In the UK, TMO rewarded long time customers with things like a free phone or reduced rate sim card. Here, they only care about ONE thing - getting new customer... Hello I created a prepaid plan for 30 days. My question is do I have to cancel it or will it cancelEd by itself after 30 days if I don’t charge it again ? Thank you I am a single-line user and have shipped my phone to be returned to T-Mobile. I switched to T-Mobile on 7/8/2019. On that day, I was charged and paid $40, on a Pre-Paid Plan (as I thought I was supposed to). And then on 7/11, again I was charged and paid $40. And then on 8/6, ... Wondering why my phone will no longer keep a charge? Thanks.