• OnePlus 7T Pro McLaren - 5G Issue - Repeatable Problem/Known Issues u

    Just a heads up for those looking at the newest 5G Phone. I know early adopters have growing pains. But also, this type of problem is kind of pathetic. drops Location: Las Vegas, NV and surrounding area    ...
    last modified by thetechmonkey
  • Will the Alcatel LINKZONE work outside of the US?

    Will the Alcatel LINKZONE work outside of the US?
    last modified by yournumbersup
  • Showing Wrong Time Zone and T-Mobile Can't Fix

    Been on the phone three times to T-Mobile support. Last time, it took one hour. They supposedly have "recycled" the device to get it to show the correct time. Nobody from T-Mobile knows how to fix it. They tell us to ...
    last modified by magenta9242502
  • I cannot refill the prepaid account using the foreign card

    Hi, i don’t have a permanent US address and traveling to States so often For works i am trying to continue my service by paying online but your website does not seem to recognize Canadian postal code even it s...
    created by wakapi
  • Is the TM-AC1900 ROUTER still supported?????

    A year or so ago, T-mobile provided me with a TM-AC1900 ROUTER ... (ASUS rebranded to T-Mobile).  They also provided a Personal Cell Spot 4G LTE which I refer to as an Extender or perhaps Booster.   Started...
    last modified by wacojohn
  • wifi calling button missing  on Galaxy J7 running android 9

    So, I wanted to turn on the Wifi calling on my Galaxy J7.  It was there before the most recent update but now, it's nowhere to be found!  Tried setting/connections etc.  Tried also looking in the phone ...
    last modified by magenta10065660
  • Stopped receiving texts from some people

    Yesterday, I stopped receiving texts from some people.  They can see when I text them, but I don't receive their reply.  It's a mix between android and apple users for incoming texts that are affected. ...
    last modified by sbbrewing
  • Samsung Galaxy Note 10+ Unlocked Features Lost?

    What features if any are lost if using an unlocked version vs the T-Mobile version of the Galaxy Note 10+? Thanks.
    last modified by vader860
  • Official T-Mobile Tuesdays Mega Thread

    T-Mobile’s keeping the awesome Tuesday offers rolling week after week! The week of 11/19/19 includes the following gifts: Pick up one free item. From Taco Bell. $20 Dining credit. From Dining Advantage. 40%...
    last modified by tmo_mike_c
  • Who's blocking RCS?

        Tmobile S10E. This is getting stupid, RCS is only available on specific phones and only between those certain phones and only if they are TMobile branded. I have it with Samsung messages but I prefer Go...
    last modified by shelbyfan
  • stuck in fireware update

    Just want to share my experience about "stuck in firmware update" The symptom : my LG V20 918 power was running low and I was taking a couple of pictures. On the 3rd one, it shutdown by itself. I tried to turn it bac...
    created by peirtsay

    created by magenta10469849
  • Galaxy Note 10+ 5G

    When will this device whitelisted for US Cellular roaming partner. I have not been able to connect to  US Cellular roaming partner and i have seen whitelist. The most expensive device in  the Tmobile ...
    last modified by ubibaju
  • OnePlus 7 / 7 Pro Oxygen OS 10 Update

    When will One Plus receive the software update? From your website it does not look it is eben in line to be tested. Everyone else in the world will receive it except T Mobile customers.   Software updates S
    last modified by magenta8599412
  • Overseas Travel: How can I avoid incoming call costs but still use free text/data roaming while abroad?

    We're planning to travel to Europe later this year and would like to take advantage of T-Mobile's free international text/data roaming. However, I saw that incoming calls are charged at one minute even if you don't an...
    last modified by escriteur
  • New members get 4 lines for $140 while old members get it for $160

    Hey T-Mobile Users,   New T-Mobile Clients have CHEAPER plans than us. I remember in the past when old, loyal customers had grandfathered plans that were spectacular. That couldn't be helped because they were lo...
    last modified by magenta10389671
  • 5g cellspot?

    will tmobile be offering a 5g cellspot? I currently have the 4G LTE one as I have spotty service at my house, was wondering if there are in future plans for a 5G cellspot?
    created by sonnyneu
  • How to unlock iPhone using Catalina (not iTunes)?

    I am trying to unlock my iPhone 8. I have requested the unlock from T-Mobile, received the confirmation email, and waited 48 hours. The instructions say to backup my phone with iTunes, then erase it, then restore it w...
    last modified by andrewsinclair
  • Connection Error on Visual Voice mail

    Recently I am getting strange msgs as if phone is calling T-Mobile every day or so and msg is for requesting a password. On Visual Voice Mail I see "connection error". Have changed pin and searched help but am not sur...
    created by samway
  • Voice to text is no longer adding the text to message but is giving choices for me to select LG3 Stylo Plus

    Voice to text is no longer adding the text to message but is giving choices for me to select on LG3 Stylo Plus
    created by winter#2019