• Multitasking: Alcatel Joy Tab Kids

    Learn how to switch windows on the Alcatel Joy Tab Kids.     Switch windows From any screen, touch the Recent apps icon (three lines) at the bottom right corner of the screen. A list of recently accessed ap...
    t-mobilecares
    last modified by t-mobilecares
  • Mobile Device Unlock: Alcatel Joy Tab Kids

    Learn how to use the Mobile Device Unlock code on the Alcatel Joy Tab Kids.     SIM unlock device Determine if device is eligible to be unlocked: Mobile Wireless Device Unlocking. Contact Customer Care to r...
    tmo_jessica_c
    last modified by tmo_jessica_c
  • Menu tree: Alcatel Joy Tab Kids

    Use this page to view the menu settings and options available for the current software version of the Alcatel Joy Tab Kids.   On this page: Network & Internet Connected devices Apps & notifications ...
    t-mobilecares
    last modified by t-mobilecares
  • Manage messages: Alcatel Joy Tab Kids

    Learn how to block, delete, and save messages on the Alcatel Joy Tab Kids.   On this page: Delete picture messages (MMS) Delete text messages (SMS) Save pictures received in a message (MMS) SMS service cente...
    t-mobilecares
    last modified by t-mobilecares
  • Manage apps: Alcatel Joy Tab Kids

    Use these steps to manage apps on the Alcatel Joy Tab Kids.   On this page: Clear app cache and data Clear recent apps Uninstall app     Clear app cache and data Clearing cache or data from an app ...
    t-mobilecares
    last modified by t-mobilecares
  • Liquid damage indicator (LDI): Alcatel Joy Tab Kids

    Learn how to read the liquid damage indicator (LDI) on the Alcatel Joy Tab Kids.     View LDI Open the SIM card / SD card slot cover on your device. View the images to read the label:
    tmo_jessica_c
    last modified by tmo_jessica_c
  • Language: Alcatel Joy Tab Kids

    Learn how to set the language on the Alcatel Joy Tab Kids.     Set language From any home screen, swipe up, then tap Settings. Tap System. Tap Languages & input. Tap Languages. Select desired languag...
    t-mobilecares
    last modified by t-mobilecares
  • Known issues: Alcatel Joy Tab Kids

    Use the steps below to identify known issues on the Alcatel Joy Tab Kids and learn how to resolve them. Use Grand Central and other troubleshooting resources for all other issues.   On this page: Apps & dat...
    t-mobilecares
    last modified by t-mobilecares
  • Kidomi: Alcatel Joy Tab Kids

    Use these steps to support questions about the Kidomi app on the Alcatel Joy Tab Kids.     On this page: Set up Parental controls Troubleshooting     Set up The first time you use the Joy Tab ...
    t-mobilecares
    last modified by t-mobilecares
  • Keyboard: Alcatel Joy Tab Kids

    Learn how to customize text entry and default keyboard settings on the Alcatel Joy Tab Kids.   On this page: Change default keyboard Enter symbols & numbers Text entry mode     Change default k...
    t-mobilecares
    last modified by t-mobilecares
  • Internal storage (ROM): Alcatel Joy Tab Kids

    Learn how to view free space and free up storage on the Alcatel Joy Tab Kids.   On this page: Adjust storage settings Clear storage regularly Uninstall applications View free storage space     Adj...
    t-mobilecares
    last modified by t-mobilecares
  • Internal memory (RAM): Alcatel Joy Tab Kids

    Learn how to use the task manager and free up memory on the Alcatel Joy Tab Kids.   On this page: Manage memory Task manager View free memory     Manage memory  Restart device regularly You sh...
    tmo_jessica_c
    last modified by tmo_jessica_c
  • Hide or show apps: Alcatel Joy Tab Kids

    Use these steps to hide or show apps on the Alcatel Joy Tab Kids.   On this page: Hide Show     Hide Hidden apps will not show in the Apps menu or receive software updates. You may be unable hide so...
    t-mobilecares
    last modified by t-mobilecares
  • GPS: Alcatel Alcatel Joy Tab Kids

    Learn how to connect to GPS on the Alcatel Joy Tab Kids.     Turn on / off From any home screen, swipe up, then tap Settings > Security & location. Tap Location. Make sure that the location is turned...
    t-mobilecares
    last modified by t-mobilecares
  • Getting started: Alcatel Joy Tab Kids

    Get started using your Alcatel Joy Tab Kids.   On this page: In the box Buttons and icons Device tutorials and user guide First time use Transferring data   In the box The Alcatel Joy Tab comes with e...
    tmo_jessica_c
    last modified by tmo_jessica_c
  • Email messages: Alcatel Joy Tab Kids

    Learn how to manage email messages on the Alcatel Joy Tab Kids.   On this page: Attach a file and send an email Delete emails     Attach a file and send an email From any home screen, swipe up, then...
    t-mobilecares
    last modified by t-mobilecares
  • Email accounts: Alcatel Joy Tab Kids

    Use these steps to add email accounts on the Alcatel Joy Tab Kids.   On this page: Add Delete     Add From the home screen, swipe up, then tap Settings. Tap Accounts > Add account. Select accou...
    t-mobilecares
    last modified by t-mobilecares
  • Device resets: Alcatel Joy Tab Kids

    Learn how to master reset the Alcatel Joy Tab Kids.   On this page: Master reset from settings menu Master reset with hardware keys Reset network settings Soft reset with hardware keys     Master ...
    t-mobilecares
    last modified by t-mobilecares
  • Device lock: Alcatel Joy Tab Kids

    Learn how to lock and unlock the Alcatel Joy Tab Kids.   On this page: Change password / PIN Turn on / off     Change password / PIN From the home screen, swipe up, then tap Settings > Security &...
    t-mobilecares
    last modified by t-mobilecares
  • Data usage: Alcatel Joy Tab Kids

    Use these steps to support data usage on the Alcatel Joy Tab Kids.   On this page: Data usage indicator Data saver View data usage by app     Data usage indicator From any home screen, swipe up, th...
    tmo_jessica_c
    last modified by tmo_jessica_c