Get started with self-service options
From your phone
Use our app to pay your bill, set up AutoPay, upgrade services, and more.
From a browser
Manage your account and so much more right from your web browser.
Dial a short code and press Send - we’ll get you what you need, fast and free
Message us or ask our community
If you have a T-Mobile account, you can send a message to us on your time and we’ll get back to you.
Anyone can join the conversation, or get answers from the best mobile community.
Use our online resources
From sales to support to account management, our T-Mobile websites have you covered.
Give us a call
Customer Care & Technical Support available 24/7
Wireless Postpaid TEX Support available 7 a.m -9 p.m. local time
From a T-Mobile phone: 611
From another phone: 1-877-746-0909
Hearing and speech impaired: +1-877-296-1018 (3 a.m. to 10 p.m. PT daily)
While roaming internationally: +1-505-998-3793
Activate your account: 1-877-778-2107
Manage your account: 1-877-778-2106
Refill your account: 1-877-720-5195
Got mail? Dust off that quill and inkpot then send us a letter!
Questions & comments
T-Mobile Customer Relations
PO Box 37380
Albuquerque, NM 87176-7380
Please don't send payments to this address.
Find a payment address near you.
Legal correspondence mailing address
12920 SE 38th Street
Bellevue, WA 98006-1350